Very disappointed to see that the Framingham MA store had only one Geek on staff Monday Dec 15, 2015. This is the ipotomy of cheap.
Waited for an hour just to pick up my repair. This lack of staffing causes exorbitant amounts of costly anti-marketing as irrate customers are a company's worst business plan.
The immediate as well as trickle down impact from this shortsightedness will translate to lost sales. When will companies learn that customer service is much more valuable than flashy adds
Reason of review: Poor customer service.