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Will never go to Best Buy again. Do not purchase appliances from them. I purchased washer and dryer in October. December 15 and dryer still not connected. First dryer did not fit, was told in the store it would. Delivery team told me to order a different dryer and also...
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Review
#1425194 Review #1425194 is a subjective opinion of poster.
Service
Best Buy Dryer Installation
Reason of review
Order processing issue
2.0
Details
Beware! I bought an LG Dryer via BestBuy ONLINE. The delivery and subsequent installation was made by a subcontracting Delivery Company. The delivery crew was rude, rushed through the installation, which turned out to be incomplete. The installation person was rude,...
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Review
#1403005 Review #1403005 is a subjective opinion of poster.
Service
Best Buy Dryer Installation
Cons
  • Delivery and installation
Reason of review
Problem with delivery
Preferred solution
Evaluate the Home Delivery Company
Tags
  • bestbuy delivery
The 1st dryer had a dent.....okay, stuff happens. They brought the replacement and did not make sure that it worked. They left hoses and a box in the dryer. They did not level it. AND most importantly, it was wired wrong. Did not find out until i touched the vent and...
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Review
#1161365 Review #1161365 is a subjective opinion of poster.
Service
Best Buy Dryer Installation
Reason of review
Bad quality
2.4
Details
Bestbuy Novi MI is the worst store I have ever seen!!!!!! Bought new washer dryer and fridge from them, scheduled for installation and toll away the old ones. Wait 4 hours for installation people to show up, I called and was told by customer service that they won’t let...
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2 comments
Machele
#1401589

Try Lowe's rather than Best Buy. Dispute any "restocking fee" they charge you.

Best look carefully at the invoice you got from them to see the "terms and conditions" or such in order to verify the restocking fee. Best Buy is really not a good place to buy appliances, nor much of anything nowadays.

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Review
#1143952 Review #1143952 is a subjective opinion of poster.
Service
Best Buy Dryer Installation
Cons
  • Customer service
Reason of review
Poor customer service
Loss
$1000
Tags
  • Unhappy With Best Buy

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