I will never purchase anything from Worst Buy ever again. In the past thirteen months I have purchased three laptops from Worst Buy.
Two of them failed within 5 weeks. THe first one I brought the computer in for warranty work 5 weeks after I bought it and I was told the warranty doesn't cover my repair and the minimum for laptop repair was 200. The child working there seemed nice so I believed Him and bought another lap top. an acer.
What a box is of nuts and bolts that computer is. I'm pretty sure it was a discontinued model. I was very slow for a 2010 computer an i had nothing but problems. So this last December I bought a Gateway and with THAT computer I had a monitor problem after 4 weeks.
I took it back to Worst Buy and This child that I spoke to said it was my fault 4 times and it would not be covered. I called Worst Buy Customer service. Maybe it should be called customer disservice. When I spoke to Customer Disservice they asked me if I bought a service plan and when I said no, they transfered me to a dead number.
I called back the next day the exact same thing happened. So the thing to do with companies like this is call a lawyer. so thats what I did. If anybody reads this and they have a similar problem....
Don't bother arguing with these crooks. I sent an e-mail to the Illinois attorney Generals office. I called the Federal Trade Commision and filed a complaint with them . I found a lemon Law attorney and I'm waiting to hear from him.
Also I found a number for a class action attorney. I will rattle these peoples peoples cage until they change there business policies to a more consumer friendly policy.
Monetary Loss: $600.