Boston, Massachusetts
Not resolved
4.2
Details
1 comment

I had appliances delivered and it was an absolute nightmare. They delivered the wrong dishwasher and did not have my refrigerator at the scheduled delivery date.

It was impossible for me to reschedule the delivery time and I had to work through the automated phone system multiple times with multiple transfers each time. All of the install items required "additional service" which costs $125-135 each.

I wasted multiple hours in the store and on the phone with Best Buy and I still don't have my appliances 8 days later and the food in my refrigerator has spoiled with no compensation. I will never use Best Buy for a delivery again and I will warn anyone else I encounter to avoid them as well.

Reason of review: Not as described/ advertised.

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Best_Buy_Tom
#935635

When it comes to ordering appliances online, Bestbuy.com is not my friend, either... You have my sympathy. What was the eventual resolution to your issue?