Camarillo, California
Not resolved
3.0
Details
0 comments

I bought a LG stainless steel dishwasher from Best Buy for a rental property. When opening the dishwasher door, the appliance falls forward as the brackets holding it in place are not working.

I think the dishwasher was not installed correctly, 1 year & 9 months ago. The installation is now out of warranty. Ever heard of a dishwasher falling forward?? Me neither!

Best Buy doesn't care, out of warranty, and besides they contract out their installations. Just a poor job in the first place. XPO was the contractor.

I have a complaint in with them. Just disappointed I bought from Best Buy as I want them to stand behind products & services.

Product or Service Mentioned: Best Buy Installation.

Reason of review: installation issue.

Monetary Loss: $90.

Preferred solution: Deliver product or service ordered.

Best Buy Cons: Installation of dishwasher.

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