Beware before you buy anything from Best Buy. They have a new return policy but its not told to you until you try to return a purchase.
because the fine print is on the purchase receipt you get after you buy the item. They require to give them a form of government ID. such as a driver license, military ID or passport. without it they refuse to return your purchase.
But thats not my complaint. I very willing to show my ID without hesitation. what is a big issue for me is that they take my personal information such as my drivers license number and date of birth and enter this into the Best Buy computer systems. Why?
So that they can track my purchase and returns items. They have completely lost the meaning of respect for the customer. With identify theft at an all time high the last thing i want is for Best Buy to demand my personal information just to return an item. The store manager told me I had a choice either give them the information or keep the item (that I didn't want).
He also could not understand why I was so upset. I can assure you that the retail electronics business has lots of competition willing to take my money and NEVER ask me for my personal information should I decide to return a purchase. I have spent several thousand dollars at Best Buy over the last couple years but that ends today. SO GOOD BYE BEST BUY!!!
You will never see my hard earned money again.
and I have already shared this with my entire family who will share this with friends, I hope this message reaches many people like me that feel the same about this . DONT BUT FROM BEST BUY if you don't want to give up your personal information.
Product or Service Mentioned: Best Buy Manager.