Raleigh, North Carolina
Not resolved

I purchased a $2500 TV at Best Buy #299 in Raleigh, NC.. When the store delivered the TV, the TV screen was cracked and the store manager and sales manager would not exchange the TV..

Not only that but the two managaers said that myself, father and sister were lying and that the damage must have occured after the TV was delivered.. We were treated with extreme disrespect by both the store manager and sales manager.. I have contacted consumer relations, the corporate claims department, and plan to file in small claims court..

the horendous way my family members and I was treated by Best Buy Stroe #299 was absolutley unacceptable and inexcusable..

Product or Service Mentioned: Best Buy Sales Manager.

Monetary Loss: $2500.

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Because you're an obvious shill for this company.


I Call BS..... Upon delivery you sign off that you accept the product or your refuse delivery. If you accepted it your dumb or you broke it!

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