Product: Best Buy Deal Rating: 1 Star Clear all filters (5 of 55 reviews match)
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1.0
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I go into Best Buy in Eagan MN to Buy a TV that they were advertising but they ran out and wouldn't sell me the display model I asked them why and they said we just can't sell it they should have enough TV's to sell to the consumer they only had like 20 of those tv's...
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MattD78
#1604288

"they should have enough TV's to sell to the consumer they only had like 20 of those tv's to go around that is total BS" Is this your first time shopping Black Friday? This is how all the big items everyone wants work out, they have a limited amount and even say so in the ad.

Also 20 is pretty generous many times they only have 5 or so. And if you think Target or Walmart don't operate the exact same way on Black Friday you are in for a rude awakening.

Review
#1406039 Review #1406039 is a subjective opinion of poster.
Service
Best Buy Deal
Cons
  • Not enough deals to go around
Reason of review
not enough to go around
Preferred solution
Sell me a tv at that price$129.00 43 inch

Best Buy in Omaha, Nebraska - Cell phone fraud

1.4
Details
I went in to purchase my daughter a phone in February; however the phones we were looking at were sold out. We were wanting a cheap phone and the IPhone SE were $10/mo. A manager told us there was a promotion if I added another line I could get the Iphone 7 for $10 a month. I was a little unsure and asked again, but was assured it was accurate through Verizon. After completing the purchase I asked again if they were sure and wanted it in writing. He told me it was outlined in my agreement, but couldn't show me, but assured me after 2 months of the regular price ($27.50) the 3rd month will start the $10/mo promotion. I contacted Verizon after 3 months and they said it would show up the following month. I followed up with Best Buy and after poor customer service from Alicia I was told they couldn't do anything about it. After I pushed stating they lied to me she came back and said they would give me $480 in store credit. My husband passed away 9 months ago and I am now on a single parent income trying to cut down on bills. My daughter needed a phone so I could reach her when I was working and for when she walked home for school (her father use to pick her up). Alicia said there was nothing they could do and basically said take the in store credit. I don't need anything all I want is the promotion I thought I was signing up for. I asked if they could give me a visa/ mc so I can apply it to my Verizon bill but was denied. I feel they had were sneaky and dishonest now I stuck in a two year contract with Verizon paying $480 more than I thought!
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Review
#1054508 Review #1054508 is a subjective opinion of poster.
Service
Best Buy Deal
Reason of review
Pricing issue
Loss
$480
1.0
Details
Was suppose to have washer and dryer delivered yesterday. then was told today. Now it's tomorrow..The service is terrible and the run around is Bull ****. I will never deal with these people again..I have called and called to get information on why I haven't gotten my...
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2 comments
Anonymous
#1121545

well.. washer and dryer finally came..and was that delivery guy ever rude.....my husband is a disabled vet and they about got into it. that guys attitude was uncalled for..

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Review
#801474 Review #801474 is a subjective opinion of poster.
Service
Best Buy Deal
Pros
  • Upset
Cons
  • Very angery
Reason of review
problem with delivery, poor customer service, very upset
Preferred solution
Price reduction
1.3
Details
Best Buy - Deal Review from Snellville, Georgia
I just had the most awful customer service interaction with A customer service representative on the phone. I purchased a Apple Watch for a family member for Christmas. I was expecting the package today after calling UPS I found out that the package was not picked...
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Review
#751875 Review #751875 is a subjective opinion of poster.
Service
Best Buy Deal
Reason of review
Problem with delivery

Best Buy - Horrible customer service! @Kirkwood Highway Wilmington Delaware

1.0
Details
Today I went to Best Buy because they had a great deal for Ipad mini. I went in with my sisters because they wanted one too. I told them that it was really cheap. So we went into the store and they had a few people in line. I had a friend that was in front of me and the man who was working was very rude. It was the worst customer service I ever had. He would not let my friend use her father's reward card because "its not under her name" which was really weird. Also he said that she needed ID to buy. She was 16 about to get her licenses and they told her no. When I went to buy one, they had to check my ID and my reward card to see if they were the same. There were many people behind me and the man who was working told them that there was ONLY 4 left when I saw a girl bring out 10 ipad mini. I was so mad because those people who did not get any. I also view that most of the people in line to buy these were Asian people and i feel like they were being prejudice against Asian people. I guess some people have not change and this is why I am not ever coming back to this store again. They need to find better workers to service people.
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Review
#528040 Review #528040 is a subjective opinion of poster.
Service
Best Buy Deal
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Best Buy Customer Service

Website:
www.bestbuy.com
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
All Best Buy Contacts

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