Manufacturer: Best Buy Category: Deals Clear all filters (49 of 49 reviews match)
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My best buy receipt shows 00.00 for my S6 samsung phone but I was put under a device payment agreement.At the time I did not realize I was being charged for the phone I thought was signing for Verizon service only. The promotion said buy the tv get the S6 FREE!! I've...
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Anonymous
Anonymous

We purchased 2 new I phones in may 2016 bogo buy one and receive visa card in 3 months for the second phone from verizon. Never received visa card. Best buy store manager say...

3.8
Product
Best Buy Deal
#1007649
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I order online 2 USBs in Dec26th as.They announced sales,whike I'm waiting to recieve my purchases, I got an email as follows, what a fraud and I feel no recpect spicaly they neglected my reply to the customer service asking them to prcess tge order as they have tge...
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Product
Best Buy Deal
#989555
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Poor Customer Service - Best Buy League City, TX
Poor Customer Service - Best Buy League City, TX
Today I experienced some of the worst customer service I have ever received and by far the worst Best Buy I have ever been too. On Friday I went to this Best Buy looking for a laptop and after speaking to the employee I found one that I liked. It was marked clearance...
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2.4
Product
Best Buy Deal
I liked
  • Customer service via phone
#921865
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Best Buy Deal Review

#493695
Geek squad is the most un organized people I have ever had to deal with, save yourself time and money cause they could care less about your problems.
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Was suppose to have washer and dryer delivered yesterday. then was told today. Now it's tomorrow..The service is terrible and the run around is Bull ****. I will never deal with these people again..I have called and called to get information on why I haven't gotten my...
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Anonymous
Irrate

well.. washer and dryer finally came..and was that delivery guy ever rude.....my husband is a disabled vet and they about got into it. that guys attitude was uncalled for..

h.kitchener
h.kitchener

Cancel it and go to Lowe's. They offer free shipping.

1.0
Product
Best Buy Deal
I liked
  • Upset
I didn't like
  • Very angery
#801474
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Worst company I have every had to deal with. They can not speak good english. I was transferred 5 different times before I could speak to anyone that knew what was going on. they sent me a bill saying I owed them, when I had paid in full 3 months prior. I...
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Product
Best Buy Deal
#799908
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I went to Best Buy to purchase a TV.I was looking for a 50 inch,but salseman told me he had a great deal on a Lg 55fl6100,the price was $679,and he would through in a speaker system for free.I took the deal,but realized when I got home that he had given me a Lg 555700...
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1.6
Product
Best Buy Deal
I didn't like
  • Deceptive advertising
  • Salseman
#775818
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Best Buy - Review about Apple Watch from Snellville, Georgia
I just had the most awful customer service interaction with A customer service representative on the phone. I purchased a Apple Watch for a family member for Christmas. I was expecting the package today after calling UPS I found out that the package was not picked...
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1.3
Product
Best Buy Deal
#751875
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I have a new phone and I needed to buy a protective case for it. I live in Valdosta, GA and was going to Books a Million to buy my daughter a book and she said that we should go to Best Buy to buy a protective case. I vowed to never return to Best Buy because I...
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Anonymous
Anonymous

They love to ignore you at Best Buy. The person by the front door generally doesn't acknowledge customers. Their job is to make sure that there is nothing stolen, to check rec...

Anonymous
Anonymous

So you know, the employee standing at the front is the asset protection employee. Their job is to prevent theft and as such they are unable to assist customer with anything mo...

3.6
Product
Best Buy Deal
#691270
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Horrible customer service and absolute half-fast garbage return policy. Bought a $250 modem/router which failed after 16 days. Brought it back to store for an exchange and they told me that I'm stuck with it. MOD with zero customer service knowledge gave me the number...
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Best_Buy_Tom
Best_Buy_Tom

At this point, the key words are "manufacturer's warranty"....not "return policy".

Anonymous
Conscientious Consumer

The key to getting customer satisfaction is persistence. Don’t give up! That’s what they want you to do by giving you the “run-around”.

1.6
Product
Best Buy Deal
#584085
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Two weeks ago, I went to Best Buy in Norwalk CT to buy some computers I needed for a small business. They did not have the computers in stock so the employee placed an order online for me. I received an Email from Best Buy to come and pick up the computers that I...
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Anonymous
Rationality

One: if they did not say something overtly racist to you, they were not being racist. Do not go around accusing people of being something if you can't prove it; it just makes ...

Product
Best Buy Deal
#563059
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