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The web site said that the first persons in line get a ticket to buy the new Nes gaming system. We got in line 1 hour before the store opened and the Best Buy employee came out and said they gave out all the tickets at 4:00 am.?

No where on the websites said that they would be handing out the tickets before the store opened.

So we drove 35 min to just be Sent away.,, this is bull and they are going to give out tickets they need to put on the site that they will start at a curtain time... That way everyone can have a chance to buy it and not just the employees.....,,

Product or Service Mentioned: Best Buy Customer Care.

Reason of review: Order processing issue.

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