Product: Best Buy Customer Care Clear all filters (0 of 184 reviews match)
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Best Buy sold me a defective television took it back in the box all pieces on November 11, 2018 they are holing my money's saying i it may take up to 30daysi i was issued a paper recipes i paid with a debt card my money's have not been returned to my account now im on...
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Anonymous
Anonymous

Huh? What?

1.7
Product
Best Buy Customer Care
#1399885
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For three months, I have tried to contact Best Buy to cancel “Easy Replenish” (the program where they send you a color cartridge, their choice, every month). Fog the 1st month I called once a week. Then I started emailing and calling every few days. Every time I call,...
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1.8
Product
Best Buy Customer Care
I liked
  • Nearby
I didn't like
  • Nobody knows what is going on
#1378891
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Some 4 years ago we purchased a Sharp TV from Best Buy. At the time we purchased the protection plan and a couple of years later, Oct. 2016 the tv needed repair. Best Buy determined it could not be repaired and replaced it. There were no issues, once the serviceman...
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1.9
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Best Buy Customer Care
#1346815
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I stop at best buy to see if they have it [12 miles closer to my location]and ask employee woman to help me find it. There it was on the shelf with price tag of $279.99 so I ask if they can match the price and she said yes if I show her advertising.I didn't have it an...
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Best Buy Customer Care
#1346180
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Best Buy has been scheduling people to come out to do the install (and we have been taking off time from work to be here for it), and always at the last minute, there's some kind of "communication problem" between Best Buy and Pacific Sales people or something or...
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2.4
Product
Best Buy Customer Care
I didn't like
  • I did not like our experience with best buy
#1341375
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I went to BestBuys to purchase a vacumn and a computer what a fiasco.The first girl had helped a customer she looked us right in the face and went to someone else and waited on them. After about 10 minutes a guy comes along and she must have said something to him...
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Best Buy Customer Care
#1305710
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OUR FAMILY PURCHASES MANY PRODUCTS FROM BEST BUY AND THE SERVICE HAS ALWAYS BEEN GOOD. I HAVE NOTICED THAT SINCE EMPLOYEES DO NOT RECEIVE COMMISSION, BEEN A LONG TIME I KNOW, SOME EMPLOYEES ARE NOT VERY HELPFUL. YESTERDAY WE HAD TO RETURN A NEW FAULTY ROKU PLAYER. WE...
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Best Buy Customer Care
#1304227
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Best Buy - Tv box

Payed to have 900 dollar tv delivered and set up they left me with the empty box.Im 80 years old and disabled.I have no way of getting rid of this box.paper work states there supposed to take box away.What can i do.
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Best Buy Customer Care
#1298178
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Best Buy - New surveillance cameras

Well i said i was happy with your products bestbuy installed brand new out the box didnt work still waiting for you guys to send the new one
4.4
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Style and Design
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Warranty
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Best Buy Customer Care
#1265256
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DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
DO NOT BUY FROM BEST BUY RETURN POLICY SCAM.
This is not customer service what so ever. I just bought electronics via the Internet, they have the same warranty, they are cheaper. Free delivery to your front door. DO NOT BUY FROM BEST BUY THEY ARE THEIFT. I AM DONE WITH THEM AFTER OVER 10 year of loyal customer....
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1.7
Product
Best Buy Customer Care
I didn't like
  • Lack of knowledge of features on electronic
  • Return policy scam
  • Rude customer service
#1261662
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