Best Buy Customer Care Reviews and Complaints
Best Buy in Canyon, Texas - Don't depend on getting your order when promised
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Update by user 1 day ago
UPDATE: I finally received the iPad on 12/10/19. They over promised and way under delivered.
It was a great price with FREE 2 day shipping. I ordered it on Black Friday in November and received it on 12/10.
Now here is the real kicker... Today my USPS carrier delivered...
- Web access
- Very poor communication and customer service
Best Buy in Grain Valley, Missouri - Don't recommend
Best Buy - Camera reparation
- Great discounts
- High prices
- Great pricing
- Poor supervision
- Promises not kept
- Poor problem resolution capability
Best Buy in Lansing, Michigan - Computer
Best Buy - Nightmares
Best Buy in Brandon, Florida - Never answer the phone
- Lack of care for customers
Best Buy in Tucson, Arizona - TV not working
- Selection and pricing
- Length of time to correct their mistake
Best Buy - Best Customer Service
- Store proximity
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