Product: Best Buy Credit Card Clear all filters (57 of 57 reviews match)
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4.0
Details
Tried to register my new Best Buy Credit card online. It said I had to call technical Support. What a hassle. Two different people asked for my birth date, last of my SS#, and phone number. Basically, they told me that I could not register my card because I didn't...
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2 comments
Machele
#1389962

You don't need a branded credit card like one from Best Buy, etc. Just get a card thru your bank or credit union.

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Review
#1129187 Review #1129187 is a subjective opinion of poster.
Product
Best Buy Credit Card
Reason of review
credit card company
Preferred solution
Let the company propose a solution
4.2
Details
I just flipped out at the Best Buy credit card company for the last time. I cut up my card - I will probably never shop there again. If those f**kers could get it together long enough to maybe, I don't know, assist me in PAYING MY BILL, then they might still have a...
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2 comments
Anonymous
#1288929

*bye bye*

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Review
#1007409 Review #1007409 is a subjective opinion of poster.
Product
Best Buy Credit Card
Pros
  • Most products
Cons
  • Credit card
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Best Buy in Saint George, Utah - Late fee!!

1.0
Details
worst experience i have ever had i bought a tv paid it off had a couple late fees paid them and at the very last payment i made i paid on time but it was online i called and they said it takes a couple days for it to process so thats why i was late but they would *** the fee then i checked my account and it said i owe nothing i was so glad to have it paid off then months later i checked how my credit was doing and it said i owed best buy for late fees it said i owed 21 dollers and it went up to 81!! i use to love best buy but i will never ever shop here again!
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Review
#915587 Review #915587 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Overcharged
Reason of review
Problems with payment
Loss
$81
Preferred solution
take off all fees and interest so we are even

Best Buy Credit Card

3.9
Details
I call Best Buy credit card to pay off before the date in full. But i was told that i cannot pay with Best Buy credit card i have used different so i can get 10% credit card. I then tryed to used different credit card then i told no have to be debit card so Best Buy kept on make me run around. So then i paid full with my debit card $1544.49. And i told i will get email that i paid in full and on my credit card balance will be zero. I have waited almost two week still have not got email from them. And i have made 4 phone call and explaining to them still getting run around. NEVER TRUST THEM AT ALL IF DO YOU MUST BE CREZY.
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Review
#836396 Review #836396 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Best buy credit card customer service they lie to much
Reason of review
Poor customer service

Best Buy in Newport News, Virginia - Can't find purchase

1.1
Details
I purchased a 40inch Sharp TV from Best Buy in Sept 2013 with care plan. Best Buy is saying they can't find my purchase. Which part was with cash and the rest with credit card. Talked with billing department and they said they can't find it either, but I have bank statement showing transaction. How does a giant electronic store not have a transaction for cash nor credit card. Something not right. Either my transaction was swiped out or something is fishy. I haven't gotten any help from any departments I have talked to.
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Review
#744552 Review #744552 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Losing money on computer
  • Lack of care for customers
Reason of review
Best Buy say they can't find my purchase of 9/2013 and I did part of it with bank card. Somebody wiped my transaction out of system because part of cash but they forgot I also did credit as well.
Loss
$350
Preferred solution
Deliver product or service ordered

Best Buy will not credit my account.

I live 100 miles away from Best Buy. I returned an item (unopened and untouched) and because it was beyond the 14 day limit they would only issue a store credit. I charged it on my Best Buy credit card and they refused to credit my account. They said they would not do it. I now have a useless $250 store credit which they will not accept for payment on my account. I refuse to shop at Best Buy and would like to know where I can complain about this policy. If I don't pay the entire balance I will not only have a useless credit, I will be paying interest on the account as well. Most stores would have worked with me but they refused.
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1 comment
Tomia
#1074539

So you knew of the time limits on returning items for a refund but you went past that time and you are blaming the company! Our society has become that we are never wrong and the other side needs to bend in our favor. They issued a store credit so why don't you try and sell that credit on Craigslist to try and recoup some of your mistake

Review
#744354 Review #744354 is a subjective opinion of poster.
Product
Best Buy Credit Card
Reason of review
Problems with payment
3.0
Details
This THIEF stole my credit card information and attempted to make a $431.00 dollar purchase (for pick up at a Best Buy store in Rockwall, Texas). Fortunately, the fraud was detected within 24 hours and the order cancelled. The name "Durand Taylor Kedron" appears on the...
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3 comments
Chinenye
#1040526

Isn't that Durand fellow the starting left tackle for the Vikings?

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Review
#700476 Review #700476 is a subjective opinion of poster.
Product
Best Buy Credit Card
Reason of review
Order processing issue

Best Buy in Branson, Missouri - I am sure we aren't the only ones

They dropped me. Out of no where. Yes, I was late...hit the questionnaire. Still paid, went to make the payment the next month. Hit the same questions. Called...not answering the same questions every month. Roadblocks to payment are not reimburseable in my mind...want a judge and class action attorney to see. I refuse to pay after telling you/answering questions the first time, then to answer the second and subsequent time..computers are made to remember...THEY CHOSE TO NOT WORK IT THAT WAY...not going to kiss you *** to tell me I am cancelled/then make me jump through hoops or the roadblocks that you put up to pay you!
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Review
#669747 Review #669747 is a subjective opinion of poster.
Product
Best Buy Credit Card
Pros
  • I started this
  • Cant answer
Reason of review
TAKE MY PAYMENT...DON'T ASK ME QUESTIONS IF I AM PAYING YOU!

Best Buy in Moro, Illinois - Being charged for services I didn't ask for

Being charged for services I didn't order on a card I canceled a year ago please explain , I have call service department but the bill keeps coming with add charges, I am not paying this bill, I didn't order anything, haven't been in your store in more than a year. Tried to charge me for credit protection a year ago that I didn't order on a card that did' have anything on it, you guys are thieves praying on incent people, my next steps will be to talk to BBB and states attorney if this isn't resolved . And I am warning everyone I know about your credit services.
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Review
#669697 Review #669697 is a subjective opinion of poster.
Product
Best Buy Credit Card
Reason of review
Poor customer service

Best Buy in Milwaukee, Wisconsin - Automatic renewal of software for a computer I nolonger have.

Beware of Best Buys automatic renewals on the Best Buy credit card. I was never notified that it was renewed like I was in the past because I nolonger use that computer. When I got the bill on the Best Buy credit card I notified Best Buy and the Geek Squad said that they would remove the charge. They never removed it and now I am getting late payment charges. I have contacted Citybank and unlike other charge cards they will do nothing. I closed the account! Best Buy can add anything to your card and Citybank will do nothing. I am waiting for this to go to collection. Citybank will also call you with a pre-recorded message every day. I will never deal with either company.
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Review
#602663 Review #602663 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Poor customer service
Reason of review
Problems with payment