Best Buy Credit Card Reviews and Complaints
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Best Buy in District 1, Virginia - Unwillingness to resolve credit issue
Best Buy card hacked—my identity was stolen and someone purchased xfinity on my account. Through LifeLock got purchases removed, but Best Buy keeps charging me late fees and interest on late fees. I disputed the charges through Best Buy and they are unable to tell me what the charges are for, but did send account to collection agency. After laboriously explaining my position to them, Best Buy found another collection agency to use. Unbelievable!
1 comment
Review
Product
Best Buy Credit Card
Pros
- Upset
Cons
- Customer service and corporate response
Reason of review
Problems with payment
Loss
$600
Preferred solution
Let the company propose a solution
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Your dispute is with Citibank. No wonder they cant help you.