Product: Best Buy Credit Card Rating: 1 Star Clear all filters (4 of 57 reviews match)
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Best Buy in Sugar Land, Texas - False Information - Worst Customer Service

1.0
Details
I had purchased from Best Buy and was told that if open a credit card account, I will receive 10% discount that will go directly to my account. Turned out that was a false information. A cheap trick. When i called the card service, i was told that information i received was incorrect and i have 60 days to use the reward. If i would like to extend the date then i have to call the card service. When i called the card service again, they said that I received the incorrect information and they cant extend the date. It is a cheap way to get the business and trick you to open your credit card, where they get hard credit check, which effects your credit score also. Shame on Best Buy.
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#1721114 Review #1721114 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Worst customer service - cheap advertisement
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Let the company propose a solution
1.3
Details

Update by user Mar 20, 2018

To the Credit Bureau!!!!!!!!!

Original review posted by user Mar 20, 2018

I had a BEST BUY credit card. I used it but not everyday. NEVER late on payments, never had outstanding balances. I get notified by CREDIT KARMA that my account was closed! I dont close accounts due to the negative effect it tends to have on your score. When I contact...
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#1214857 Review #1214857 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Suck
Reason of review
Poor customer service
Loss
$5000
Preferred solution
Reinstate my credit card and report to the credit beaureu

Best Buy in Saint George, Utah - Late fee!!

1.0
Details
worst experience i have ever had i bought a tv paid it off had a couple late fees paid them and at the very last payment i made i paid on time but it was online i called and they said it takes a couple days for it to process so thats why i was late but they would *** the fee then i checked my account and it said i owe nothing i was so glad to have it paid off then months later i checked how my credit was doing and it said i owed best buy for late fees it said i owed 21 dollers and it went up to 81!! i use to love best buy but i will never ever shop here again!
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#915587 Review #915587 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Overcharged
Reason of review
Problems with payment
Loss
$81
Preferred solution
take off all fees and interest so we are even

Best Buy in Newport News, Virginia - Can't find purchase

1.1
Details
I purchased a 40inch Sharp TV from Best Buy in Sept 2013 with care plan. Best Buy is saying they can't find my purchase. Which part was with cash and the rest with credit card. Talked with billing department and they said they can't find it either, but I have bank statement showing transaction. How does a giant electronic store not have a transaction for cash nor credit card. Something not right. Either my transaction was swiped out or something is fishy. I haven't gotten any help from any departments I have talked to.
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#744552 Review #744552 is a subjective opinion of poster.
Product
Best Buy Credit Card
Cons
  • Losing money on computer
  • Lack of care for customers
Reason of review
Best Buy say they can't find my purchase of 9/2013 and I did part of it with bank card. Somebody wiped my transaction out of system because part of cash but they forgot I also did credit as well.
Loss
$350
Preferred solution
Deliver product or service ordered

Contact Best Buy Customer Service

Website:
www.bestbuy.com
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
All Best Buy Contacts

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