Product: Best Buy Credit Card Clear all filters (48 of 48 reviews match)
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Without notice, they just cancelled my Best Buy credit card (without my knowledge), even though I have never made a late payment AND I have very good credit. I called customer service and i was transferred to a call center in India. They claim the account was closed...
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MattD78
MattD78

1) The Best Buy credit card is handled by Capitol One. Capitol One is the company who has the money you borrowed, controls the interest, fees and account closures. So right aw...

Product
Best Buy Credit Card
I didn't like
  • Customer service is horrible
#1136837
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Tried to register my new Best Buy Credit card online. It said I had to call technical Support. What a hassle. Two different people asked for my birth date, last of my SS#, and phone number. Basically, they told me that I could not register my card because I didn't...
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h.kitchener
h.kitchener

You don't need a branded credit card like one from Best Buy, etc. Just get a card thru your bank or credit union.

Anonymous
George

Follow your own advice !Do not use this card again.

4.0
Product
Best Buy Credit Card
#1129187
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I just flipped out at the Best Buy credit card company for the last time. I cut up my card - I will probably never shop there again. If those f**kers could get it together long enough to maybe, I don't know, assist me in PAYING MY BILL, then they might still have a...
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Anonymous
Anonymous

*bye bye*

offconsumerpissed
off***sumer***ed

"Buy buy Best Buy."If you are so mad at Best Buy, why are you telling people to shop with them? Anyway, you can pay your bill online. Set it up to take automatic payments and ...

4.2
Product
Best Buy Credit Card
I liked
  • Most products
I didn't like
  • Credit card
#1007409
Reply to reviews

worst experience i have ever had i bought a tv paid it off had a couple late fees paid them and at the very last payment i made i paid on time but it was online i called and they said it takes a couple days for it to process so thats why i was late but they would ***...
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1.0
Product
Best Buy Credit Card
I didn't like
  • Overcharged
#915587
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I call Best Buy credit card to pay off before the date in full. But i was told that i cannot pay with Best Buy credit card i have used different so i can get 10% credit card. I then tryed to used different credit card then i told no have to be debit card so Best Buy...
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3.9
Product
Best Buy Credit Card
I didn't like
  • Best buy credit card customer service they lie to much
#836396
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I purchased a 40inch Sharp TV from Best Buy in Sept 2013 with care plan. Best Buy is saying they can't find my purchase. Which part was with cash and the rest with credit card. Talked with billing department and they said they can't find it either, but I have bank...
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1.1
Product
Best Buy Credit Card
I didn't like
  • Losing money on computer
  • Lack of care for customers
#744552
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I live 100 miles away from Best Buy. I returned an item (unopened and untouched) and because it was beyond the 14 day limit they would only issue a store credit. I charged it on my Best Buy credit card and they refused to credit my account. They said they would not...
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MasterEd
MasterEd

So you knew of the time limits on returning items for a refund but you went past that time and you are blaming the company! Our society has become that we are never wrong and...

Product
Best Buy Credit Card
#744354
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This THIEF stole my credit card information and attempted to make a $431.00 dollar purchase (for pick up at a Best Buy store in Rockwall, Texas). Fortunately, the fraud was detected within 24 hours and the order cancelled. The name "Durand Taylor Kedron" appears on the...
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DontBeATwit
DontBeATwit

Isn't that Durand fellow the starting left tackle for the Vikings?

Anonymous
Anonymous

Can you explain what Best Buy did wrong or why/how this is a complaint about Best Buy?

3.0
Product
Best Buy Credit Card
#700476
Reply to reviews
They dropped me.Out of no where. Yes, I was late...hit the questionnaire. Still paid, went to make the payment the next month. Hit the same questions. Called...not answering the same questions every month. Roadblocks to payment are not reimburseable in my mind...want a...
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Product
Best Buy Credit Card
I liked
  • I started this
  • Cant answer
#669747
Reply to reviews
Being charged for services I didn't order on a card I canceled a year ago please explain , I have call service department but the bill keeps coming with add charges, I am not paying this bill, I didn't order anything, haven't been in your store in more than a year....
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Moro, Illinois
Product
Best Buy Credit Card
#669697
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