Best Buy Credit Card Reviews and Complaints
What happened? What can we help you with?
Customers Don't Like
No items
Customers Like
No items
Clear all filters
(0 of 51 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
My card got declined my account got put on hold because they thought it was a fraud charge.I called customer service for support and the said they would fix it and take the hold off of my card I waited a few minutes and tried again and it still didn't work. I was very...
Read more
Lockhart, Texas
Product
Best Buy Credit Card
I liked
- Electroics
- Electronics
On March 20, 2018 I received an email saying my account was closed, I contacted Best Buy Credit services to find out why I was told that I could reapply for a account by the account rep and the supervisor who I spoke to also. It seems as if Best Buy is doing some...
Read more
Product
Best Buy Credit Card
I had a BEST BUY credit card. I used it but not everyday. NEVER late on payments, never had outstanding balances. I get notified by CREDIT KARMA that my account was closed! I dont close accounts due to the negative effect it tends to have on your score. When I contact...
Read more
Product
Best Buy Credit Card
I didn't like
- Suck
Without notice, they just cancelled my Best Buy credit card (without my knowledge), even though I have never made a late payment AND I have very good credit. I called customer service and i was transferred to a call center in India. They claim the account was closed...
Read more
MattD78
1) The Best Buy credit card is handled by Capitol One. Capitol One is the company who has the money you borrowed, controls the interest, fees and account closures. So right aw...
Product
Best Buy Credit Card
I didn't like
- Customer service is horrible
Tried to register my new Best Buy Credit card online. It said I had to call technical Support. What a hassle. Two different people asked for my birth date, last of my SS#, and phone number. Basically, they told me that I could not register my card because I didn't...
Read more
h.kitchener
You don't need a branded credit card like one from Best Buy, etc. Just get a card thru your bank or credit union.
George
Follow your own advice !Do not use this card again.
I just flipped out at the Best Buy credit card company for the last time. I cut up my card - I will probably never shop there again. If those f**kers could get it together long enough to maybe, I don't know, assist me in PAYING MY BILL, then they might still have a...
Read more
Anonymous
*bye bye*
off***sumer***ed
"Buy buy Best Buy."If you are so mad at Best Buy, why are you telling people to shop with them? Anyway, you can pay your bill online. Set it up to take automatic payments and ...
Product
Best Buy Credit Card
I liked
- Most products
I didn't like
- Credit card
worst experience i have ever had i bought a tv paid it off had a couple late fees paid them and at the very last payment i made i paid on time but it was online i called and they said it takes a couple days for it to process so thats why i was late but they would ***...
Read more
I call Best Buy credit card to pay off before the date in full. But i was told that i cannot pay with Best Buy credit card i have used different so i can get 10% credit card. I then tryed to used different credit card then i told no have to be debit card so Best Buy...
Read more
Product
Best Buy Credit Card
I didn't like
- Best buy credit card customer service they lie to much
I purchased a 40inch Sharp TV from Best Buy in Sept 2013 with care plan. Best Buy is saying they can't find my purchase. Which part was with cash and the rest with credit card. Talked with billing department and they said they can't find it either, but I have bank...
Read more
Product
Best Buy Credit Card
I didn't like
- Lack of care for customers
- Losing money on computer
I live 100 miles away from Best Buy. I returned an item (unopened and untouched) and because it was beyond the 14 day limit they would only issue a store credit. I charged it on my Best Buy credit card and they refused to credit my account. They said they would not...
Read more
MasterEd
So you knew of the time limits on returning items for a refund but you went past that time and you are blaming the company! Our society has become that we are never wrong and...
Select Reason
Nothing illegal about it. It’s in their terms and conditions you were supposed to read before you signed off on. You were late. Doesn’t matter if it was once or one hundred ti...
This is in no way illegal. Credit companies are well within their rights to cancel a high-risk account whether paid off or not. If you were late, and if you have poor credit, ...