Best Buy team NEVER knows what is going on. I recently applied for the Best Buy card (Chase) and bought a computer.
Before and after the purchase, I called them many times, spoke with attendants to make sure I would be joining the finance program to avoid interest. Yesterday I received my second bill, and noticed a $50 interest. Called Best Buy 3 times and NOBODY was able to solve my problem. The only way to get rid of this sh...
was by paying the TOTAL AMOUNT this morning.
Lucky I had the money to pay it right away, but my concern is not that, but the time I spent, documents I provided to get this card, and the worst part, because of Best Buy miscommunication, I am the one affected. I found the deal in many other stores, so from today, Best Buy no more.
Reason of review: Poor customer service.
Monetary Loss: $1300.
Best Buy Cons: Slow to assist, Customer service.