Product: Best Buy Black Friday Deal Clear all filters (4 of 4 reviews match)
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Best Buy in Atlanta, Georgia - Bought 43" T.V. on Black Friday

Bought 46" T.V. on Black Friday NOVEMBER 23RD. ...... They shipped T.V. and left it at my FRONT DOOR WITHOUT A CALL BY UPS... at 8pm. I opened the Box which was in perfect condition. put the stand on T.V. and the T.V. which seemed in perfect condition..... THE ENTIRE LEFT CORNER OF THE SCREEN HAD A LARGE SPIDERWEB CRACK IN. it was returned and I WAS SENT ANOTHER T.V. A WEEK LATER. I was ok....UNTIL I OPENED the SECOND BOX . IT WAS CRACKED IN THE EXACT SAME SPOT.....I AM STILL WAITING FOR MY REFUND...... AND WAS TOLD THEY WEREN'T ABLE TO SHIP ANOTHER ONE UNLESS I PAID FOR IT WITH A CREDIT CARD!!!! UNBELIEVABLE. ALL IS HAVE NOW IS ANOTHER CRACKED T.V. IN MY LIVING ROOM WAITING FOR A SHIPPING LABEL TO BE E-MAILED AND MY *** REFUND. ITS NOW DEC 21ST.
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#1429864 Review #1429864 is a subjective opinion of poster.
Service
Best Buy Black Friday Deal
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Full refund

Best Buy in Tucson, Arizona - Black Friday

3.0
Details
Best Buy - Black Friday
See photo in the photo section.
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#1409007 Review #1409007 is a subjective opinion of poster.
Service
Best Buy Black Friday Deal
Reason of review
Pricing issue

Best Buy - Bait and Switch

Best Buy advertised an Amazon Echo Dot and a TP Link plug for $35 on Black Friday I ordered because my son told me it was the best deal. I wrapped the shipping box and gave it as a Christmas present. On Christmas Day I found out the TPLink plug was not in the box. Best Buy told me today they can't look back to Black Friday ads to see if there was such a deal and I should have a way to prove it---Like a screen shot. I was made to feel that I was the one committing some sort of fraud. After more than 45 minutes on the phone I did receive a $5 credit on my card. The only other alternative offered was a $5 gift card and that would mean I would have to buy something from a vendor that engages in bait and switch and false advertising.
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#1157559 Review #1157559 is a subjective opinion of poster.
Service
Best Buy Black Friday Deal
Reason of review
Not as described/ advertised
2.1
Details
Black Friday special, in Store only on the best buy website Sharp - 50" Class (49.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD T… On Sale $179.99 I got to the store at 8am right as they opened, one of the first customers in the door, nobody else was back at the TV's...
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#1136623 Review #1136623 is a subjective opinion of poster.
Service
Best Buy Black Friday Deal
Reason of review
Not as described/ advertised

Contact Best Buy Customer Service

Website:
www.bestbuy.com
Mailing Address:
7601 Penn Avenue South
Richfield, Minnesota 55423
United States
Phone:
(757) 220-1352
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