On Wednesday 2-22 I visited the Best Buy Store at Afton Ridge Kannapolis-Concord N C I received some information from a Geek Squad person and proceeded to the department in order to make a purchase, there were 2 sales persons in the area both were busy, I stood around for 45 minutes, evidently they thought I was part of the inventory, no one acknowledged me, finally a young man told me he would be with me in a couple minutes, after ten minutes he proceeded to assist me, in turn he attempted to charge me more than I had been quoted, but after I insisted he gave me the price quoted. On leaving the store I spoke with a manager he appeared to not care about their apparent lack of customer service.
I have since talked to a friend who had an experience like mine. This location will not be seeing me again, I have been a customer for quite a few years.
Product or Service Mentioned: Best Buy Sales Manager.