Product: Best Buy Account Clear all filters (5 of 5 reviews match)
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I had a best buy credit card in my wallet that I had never activated due to the fact that I didn't shop at best buy. I went looking for deals on tablets for black Friday for 2 out of 4 of my children. My wife and I found tablets for our children and decided to activate...
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Anonymous
Anonymous

Best Buy does not offer credit cards.An independent creditor that Best Buy does business with offers the credit card.So your complaint is with the independent creditor, not Be...

Product
Best Buy Account
I liked
  • Price of the tablets i was trying to buy
I didn't like
  • Best buy closing my account
  • Best buy closing my credit card account
#1136816
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You just close y account due to inactivity without notice or giving me any warning or chance to keep it open.You just close in as I didn't use it.. I had a great credit with you, over 12 years as a customer and thousands of money spent. I was going through a divorce...
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Anonymous
Anonymous

Best buy as well as any other big box store uses a third party vendor to issue credit.The third party vendor is whom you should be complaining to.

Anonymous
Anonymous

Best Buy doesn't issue credit, nor do other big box stores. The card you have is issued by an independent credit company.Look at the back of the card, and you will find the na...

Product
Best Buy Account
I didn't like
  • Account not being reopened
#1033971
Reply to reviews
Went to purchase laptop, re flash sale, was signed into my Best Buy account. Went to place order, asked to verify account, was unable to verify. Requested password reset, via email and phone text. Never received either. Call 800 to reset, they sent email and phone...
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2.6
Product
Best Buy Account
I didn't like
  • Best buy tech issues unable to purchase product i wanted
#1020836
Reply to reviews
I have never been late on my payments with Best Buy and have paid in full. They should not base their decision on my other accounts they have nothing to do with. This is very negative on their behalf and i feel i was being discriminated against. All the lady i spoke...
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Anonymous
JJ

Agree with you, even though you should be taking care of all of your accounts.

Product
Best Buy Account
I didn't like
  • Closed my account
#1014502
Reply to reviews
Not because I owe Best Buy money or late. But because I pay my bill in full. I called their 800 numbers talked with two reps. Sums up like this I have been a card holder since 2004 Never ever late once and more often than not pays the bill in full. Yet I was just told...
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Anonymous
Anonymous

Why are you complaining at Best Buy when you need to call Citibank?

MattD78
MattD78

Best Buy doesn't own the credit card and has nothing to do with your account, that is all handled by Citibank and owners of the card.

3.3
Product
Best Buy Account
I didn't like
  • Way beyound mad
#989589
Reply to reviews