3220 Nicholasville Rd, Lexington, KY 40503, USA
Not resolved
2.3
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Went to buy an advertised TV. Got inside on Thanksgiving night right at 5 when the store opened, got a ticket from the sales associate that verified that they had one, got in line to pay for it and when I got to the register an asst manager came up and said I needed a ticket to buy that particular TV.

I showed him my ticket and he said well you still cannot buy it bit can buy any other TV. I expressed my opinion, he called another manager who had the same script.

Again I was told I couldn't buy the TV I was holding a ticket for but was welcome to buy any more expensive TV. Typical Bait and Switch!

Product or Service Mentioned: Best Buy Manager.

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