I stayed home today just to receive delivery of a dishwasher. Best Buy left me 3 messages and an email stating delivery between 8 and 12......NO SHOW.
Of course called their customer service claims that drivers were here. I guess will be going to LOWES and will make sure all my friends and Social media know that BEST BUY is unreliable.
I was also on hold for over 30 min and bounced from one person to another who could not wait to get me off the phone.
Really poor customer service.
too bad, the employees at the store were actually friendly. I will also be canceling my credit card with them since it will be the last time they hear from me.
Product or Service Mentioned: Best Buy Customer Care.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.