Houston, Texas
Not resolved
1 comment

my husband and I brought 2 tv’s and 2 sound bars back in March we paid cash and was told we could reschedule delivery dates as needed(building a new house) everything was going great until this last time they went ahead and supposedly delivered them, but they told us not to worry that since the home is still being built and nobody would be there the product would be returned and then we could reschedule, now here’s where it gets good, only 1 tv came back, and customer service will not help us

Product or Service Mentioned: Best Buy Customer Care.

Reason of review: Poor customer service.

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Why would anyone ship merchandise to an incomplete, vacant house ? I don't get it.

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