7357 W Towne Way, Madison, WI 53719, USA
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1 comment

Just bad luck is what the Store manager said. 1st TV lasted less than a year.

Insignia, followed protocall, have to send someone out, then have to wait 2 weeks for parts, then no parts available take it back to Best buy for a credit to buy another one. 2nd TV, good sales guy, buy a SHARP, good brand. Only I did not know this model sharp was made for Best Buy. Lasted 14 months, just out of warranty.

Too Bad, can't do anything, not worth fixing a $600 TV? Recycle fee $25, checked my best buy points to try to cover recycle. Too Bad again, they expire! Zero points.

Pretty sad when you cannot get a TV to last 1.5 years then pay to throw away. Done with Best Buy!

Product or Service Mentioned: Insignia Tv.

Reason of review: Bad quality.

Monetary Loss: $550.

Preferred solution: Let the company propose a solution.

Best Buy Cons: Quality of product cant get tv to last.

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And how is that best buy's problem?

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