Best Buy Reviews in Phoenix, Arizona
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Best Buy 30 Day Return Policy--You Win
This past summer I purchased around $6k of appliances for new house this summer including $52 of hook-ups for fridge and dishwasher. After contractor install hadn't used hook-ups so returned as I was specifically told I could. When I went back was told I couldn't return them since more than 30 days had passed. So I left, but without buying the new large screen tv and 3 tv braces that I had actually come to purchase. Best Buy, you win. And I am now totally done with you. There are many other places where I can buy a tv.
Best buy This was the worst retail experience of my life!
I went to best buy to buy 3 sets of speakers to replace the factory speakers in my truck as we would be leaving for a month long road trip I had a sales person look up what I need and help me pick them out, Asking about installation I was told it would be $59.95 I was not told that would be per-pair of speakers and when I finally got to see the install guy I was told it was $89.95 per pair. it was 10am I was told the install guy would be in at noon so I waited around for 2 hours at noon they told me he called in sick and I had to come back tomorrow. I was in at Noon the next day, I was the only person their all days it was 3.5 hours in that time I found out I was sold the wrong speakers on one set, and best buy did not have what I needed, And of the other 2 pair only one works it was 2.5 hours for him to put one pair in the doors, he never checked anything just said it was the radios fault they did not work. And it would be another 2.5 hours to take them back out of the doors at this point I paid for speakers that do not work, because I did not want to sit their for a total of 6 hours. And you claim Expert installation, one of the door panels fell off the next day the power looks do not work, nether panel fits any more, on my dash he cracked it in two different places, and broke one of the vents. Between waiting for the install guy I have 5.5 hours invested to get one pair of speakers working, had to pay for one pair because I did not want to wait anther 2.5 hours on top of what I already had!
Best Buy Installation
Best buy cant order my replacement parts
best buy told me to call for a replacement part for my xbox that was under an extended warranty.So i called on April 10/2011 and after 5 times calling i still havent received my part.today is April 29/2011 it was only supposed to be 7/10 days.today i was told i would be rushed the part in 5/7 days. I dont believe them.they suck they suck they suck they suck they suck they suck they suck they suck they suck they suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck suck . .
Fired Non Selling Blacktie Employee | Best Buy review from Phoenix, Arizona
Myself being and employee for 10years was giving a final warning for not selling enough Blacktie Protection/and Reward Zones,Icouldn't believe it there they where my Ops Mang,and my Gm Mang,sitting me down and telling me how and what was my problem telling me there are people in my department selling 15 per day,Me being a Black female having these two white men very pissed off,at me because of my none selling there BT on products I told them I offer the BT,only to have them tell me I am selling it wrong telling me that my best wasn't good enough,I explained only to have them ask me to explain how I offer the BT only to have them both tell me Im selling it wrong Ive been selling it for 10 years,I ask them how far to go to sell it,they both looked at each other and looked at me indistress,Im losing my JOB of Ten YEARS because I willnot LIE and PUSH THE BLACKTIE PROTECTION,SHAME on a company I LOVED,SHAME S,V Arizona
On Black Friday 2010 I purchased a computer package special from Best Buy located in Gilbert Arizona store numbeer 1189. At checkout the register clerk suggested we purchase specially priced software for the computer, Microsoft Word 2010. I told the clerk that the...
Best Buy Sales Manager
On 10-18-10 I ordered the GE Gas Range online. On 10-22-10 I was told it would be delayed another 10 - 14 days. I cancelled the order (Case # 78028911) and was told the charge against my AmEx would be lifted in 48 hours. On 10-25-10 I called to confirm since my card...
Best Buy Shipping Service
BEST BUY VERY DISHONEST, BAD CUSTOMER SERVICE
Best Buy are dishonest and play games. On Monday 03/22/2010 I went to look at washer and dryer.I saw the Samsung WF218ANW model washer and Samsung DV218AEW dryer on sale at $599 each reduced from $799 each. I asked the salesman when will this sale end he told me on Saturday. I returned on Wednesday 03/24/2010 to purchase both washer and dryer.The price was back at $799 each.I asked for the manager.When he arrived he said "PRICES ARE ALWAYS CHANGING".I telephoned customer service basically they didn't care they said "Nothing we can do". I've purchased a Samsung 50'plasma tv and 55'Lcd just five months ago from Best Buy that will be the last purchase "I'LL EVER MAKE FROM THEM"
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