On 10-18-10 I ordered the GE Gas Range online. On 10-22-10 I was told it would be delayed another 10 - 14 days. I cancelled the order (Case # 78028911) and was told the charge against my AmEx would be lifted in 48 hours. On 10-25-10 I called to confirm since my card...
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#205278

They dropped the ball so much on this. My advice for the future, any time you are returning something, do it in person and get a paper print out of the valid cancellation and in 48 hours (or however long they say it will take) if it is not posted back to your card, immediately call your credit card company and notify them that it is a false charge due to valid cancellation.

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