On Black Friday 2010 I purchased a computer package special from Best Buy located in Gilbert Arizona store numbeer 1189. At checkout the register clerk suggested we purchase specially priced software for the computer, Microsoft Word 2010. I told the clerk that the...
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Anonymous
#226584

As long as it's not open, then it is 100% refundable.

If it's open then you own it.

The manager may try to use the fact that Microsoft now uses product key cards instead of CDs in most cases. These ring up like phone cards.

Phone cards are not returnable.

But this is actually software, not a phone card, so it is returnable. As long as the back hasn't been opened.

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