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When Best Buy delivery is SO bad, you take your money to Sears
Last week of August 2017 to September 18 2017 . Boyfriend and I go to best buy to purchase a refrigerator, given that our fridge is dead and only the freezer is about 50% functional. We decide on a deeply discounted floor model of a Samsung refrigerator because we were...
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1.0
I didn't like
  • Lack of delivery
#1103145
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On October 21st, Saturday, my washer of 4 years stopped working. I needed a new washer and wanted to match the dryer I already had. I went to Home Depot and found the washer I was looking for, and it was even on sale!! I talked to a female sales lady who was very nice...
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1.3
I didn't like
  • Did not honor their statements of price match
#1120821
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I will never shop at Best Buy again. We purchased a Sony television about two years ago from the store at Lindbergh Plaza in Atlanta. We decided to also purchase the two year protection plan that they offered through Geek Squad. Recently the TV started having a few...
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1.0
#1128499
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Best Buy - I am deaf

Best Buy
#1125422
Hi am deaf. Last two month that i payment order that all payment total 79000 rupess. But delivery post door home me. For pending long. What is issue on Delivery. Can u message me whatapps 9035173287. Regarda. Vijay
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Best Buy - Poor customer service

Best Buy
#1128917
A while ago i took my lenovo laptop to evanston store to unlick the secarn and she checked and told me the my vido card need to be replace and my waranty just experied. I have to pay more then the laptop cost. So brought back home and my 5 garde son fixed it today it took 30 second to do that. So this store is ripoff store so don't terest them when they say sone think like this.
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Best Buy - Main khush nahi hon yaha se shoping kar ke

Best Buy
#1121618
5.0
Details
Mera mangaya product nahi mila aur custmer care wale phone nahi utha rahe
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Customer service

Best Buy - Bought a cracked tv

Best Buy
#1129772
Best buy are fraud
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Best Buy - Terrible service and planning
Best Buy - Terrible service and planning
I preordered the Xbox One X on 10/20/17. I live about 5 minutes from my local Best Buy store, so instead of chancing anything with the shipping, I select "Store Pickup". I received a confirmation email stating that it wouldn't be ready until 11/7/17, and that...
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1.0
#1127745
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Bought a dishwasher and microwave. Set installation to occur on the same day (2 weeks out) even though I could have made installers come out twice to install each item separately (I was trying to be respectful to avoid a second trip to my house being required)....
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1.0
#1123261
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I purchased an item in mid Sept., 2017 from Best Buy. Returned it a little over the 15 days refund time allowed. Given a store credit which I accepted. Placed an online order in store for the item actually wanted. Also gave my new address. Item was shipped to old...
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1.0
I didn't like
  • Inaccurate info give by both the store and customer service
#1119801
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A key part of my large appliance order was not delivered and so not installed. Nearly 2 months have passed, and the company has not made contact with me to deliver the items. Attempts to contact Best Buy could be made into a TV comedy skit-- no online reporting, calls...
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1.0
#1117835
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The worst part about this is that these fools did this to me TWICE! I sit here livid, because my ovens are NOT going to be installed tomorrow. Back story: I bought a new set of double ovens, they were supposed to fit perfectly - well, the installation team jerked me...
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3.9
I didn't like
  • Installation team
  • Getting no service
#1125271
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All I wanted to know was if a TV I saw on their website was available at a nearby store, which is about half an hour away. So I thought, call first. If they didn't have it in store I was going to order it from them. Could not get through to them online or by phone to...
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1.0
#1124510
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Contact Best Buy

Mailing Address:
Best Buy Corporate Customer Care
P.O. Box 9312
Minneapolis, MN 55440
Phone:
(757) 220-1352
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Best Buy Products and Services

All Best Buy Products
Attempted on 2 separate occasions to purchase dishwasher. First time was in Sept and after 3 weeks they could not make delivery due to outsourcing their delivery and installation. Fast forward to November and gave them a second try. Nothing has changed. Recommend to...
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1.0
#1132118
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