Best Buy Reviews and Complaints
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Failure to deliver or refund | Best Buy review from Washington, District Of Columbia
- Convenient location
- Hours spent on phone
- Long wait
- Untrained employees
Best Buy/ Worst Sell
- Lousy servicec
Return item | Best Buy review
Bad delivery setup for scheduling, etc. | Best Buy review from Chevy Chase, Maryland
- Terrible inventory and delivery service
- Very angery
Customer service | Best Buy review from Birmingham, Alabama
Update by user Mar 04, 2016
One week after filing a complaint with the Better Business Bureau, we received a call from the GM of Geek Squad City, who apologized profusely and offered an exchange for the broken/lost computer. Issue resolved.
Original review posted by user Feb 27, 2016Purchased Lenovo Thinkpad Yoga in Dec 2915 for $950 from...
- Not being offered a full refund on a brand new defective produce
- No refund on new defective product
Terrible On Line experience | Best Buy review from Livingston, Texas
- Online store
BAD Service , Bad Television , Bad Geek Squad | Best Buy review from Ocala, Florida
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