
Best Buy Reviews and Complaints
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Update by user Mar 04, 2016
One week after filing a complaint with the Better Business Bureau, we received a call from the GM of Geek Squad City, who apologized profusely and offered an exchange for the broken/lost computer. Issue resolved.
Original review posted by user Feb 27, 2016
Purchased Lenovo Thinkpad Yoga in Dec 2915 for $950 from...- Not being offered a full refund on a brand new defective produce
- No refund on new defective product
Best Buy review in Livingston, Texas: Terrible On Line experience
- Online store
Best Buy review in Ocala, Florida: BAD Service , Bad Television , Bad Geek Squad
Why is it Best Buy's fault that you don't know how to use a computer?
Best Buy review in Brooklyn, New York: Worst customer service I've ever had from a large company
- Help desk
- Horrible customer service
- Run around
Best Buy --worst sell
- Convenient location
- Bad customer service
Best Buy review in Paducah, Kentucky: Mac book air
- Poor customer service
Kudo's to the staff at the Tyler, TX best buy. They did right by me and gave me a credit towards the purchase of a new computer equal to the amount it was going to cost to fix the old one.
Can't say the same about Best Buy Corporate Customer Service, or ASUS...both useless. If you have problems at Best Buy, give the managers a chance to correct it.
- Do not stand behind products
- Lost time and money
Very bad support in Conway Arkansas Best Buy.
- Customer service
- Lack of knowledge
- Technical support
Return Policy For Best Buy
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A) how do you know the customer in front of you returned an item after 16 days. B) what does her being white have to do with anything. C) Just because something is done for one customer doesn't mean it has to be for the next, different people and different situations means different actions by managers.