Best Buy Reviews and Complaints
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Update by user Mar 04, 2016
One week after filing a complaint with the Better Business Bureau, we received a call from the GM of Geek Squad City, who apologized profusely and offered an exchange for the broken/lost computer. Issue resolved.
Original review posted by user Feb 27, 2016Purchased Lenovo Thinkpad Yoga in Dec 2915 for $950 from...
- Not being offered a full refund on a brand new defective produce
- No refund on new defective product
Best Buy review in Livingston, Texas: Terrible On Line experience
- Online store
Best Buy review in Ocala, Florida: BAD Service , Bad Television , Bad Geek Squad
Best Buy review in Brooklyn, New York: Worst customer service I've ever had from a large company
- Help desk
- Horrible customer service
- Run around
Best Buy --worst sell
- Convenient location
- Bad customer service
Best Buy review in Paducah, Kentucky: Mac book air
- Poor customer service
- Do not stand behind products
- Lost time and money
Very bad support in Conway Arkansas Best Buy.
- Customer service
- Lack of knowledge
- Technical support
Return Policy For Best Buy
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