Best Buy Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Best Buy sold a non working computer and won't take it back
- Terrible customer service
- Account not being reopened
- Being sold a junk computer
Best Buy - Customer Care Review
The worst | Best Buy review
Update by user Apr 12, 2017
the worst service ever , I lost $128.00 down the drain because they wont answer one qustion for me
Original review posted by user Apr 11, 2017I bought windows10 copy USB from Dearborn ,MI store , because my PC has crashed , when I tried to load it to my computer it did not work I think because they sold me the wrong version of windows ,i took my computer to the store and the supervisor at the Geeksquad by the name of Benjamin won't talk to me at all won't explain anything to me all I was asking is to exchange the copy I bought with the correct one or show me the first two steps and I will take the rest , but he kept saying that the package has been opened and there is nothing can be done , I paid $128.00 for that copy down the drain , I am trying to sell it now on CL for $50.00 and still without a computer and internet.
- Geek squad
- How i was treated by customer service and manager
- Aweful return policy
Update by user Apr 08, 2017
Definitely stay away from Best Buy, cancel any Best buy cards - for that is exactly why Best buy rep asked me for a credit card, I didn't apply for it....
Original review posted by user Apr 08, 2017Brought a dvd player and tv. Dvd player came with no cords for hookup. Was not informed by sales clerk. Made a...
Dead mouse | Best Buy review from North Canton, Ohio
Thank You for Your Submission
Your comment is successfully posted.