Saint Petersburg, Florida
Not resolved
1.0
Details
3 comments

purchased 5/29/19 for $799.00 plus warranty plus 3 years extended warranty. 6 weeks later it developed a crack and screen went from partially blacked out to total blackout.

Best Buy buy would not honor the warranty or make any concessions.

I will never buy or recommend Best Buy to anyone. $799.00 plus tax down the tube.

Product or Service Mentioned: Best Buy Customer Care.

Reason of review: Damaged or defective.

Monetary Loss: $855.

Preferred solution: Full refund.

Best Buy Cons: I am realy unhappy.

  • return policy
  • Bad Experience With Best Buy com
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Anonymous
#1735152

That's because tvs don't crack on their own. Physical damage is not covered but thats still on best buy to cover you. Next time don't break the tv.

Anonymous
#1761719
@Anonymous

Who is this anonymous ***

Anonymous
#1778067
@Anonymous

I believe his assumption is correct if your only response is name calling.