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Ordered a $700 computer to be delivered at a local store for pickup. The delivery date came and went with no email indicating it was ready for pickup. The Best Buy website showed the order was still being processed, but no delivery date. After a couple hours trying to...
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#1411827
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These people are out of control. I purchased an air fryer on Black Friday to be delivered to my home - it never came. Called today and not one of 5 people could tell me if my order shipped. they only said that they "do not have availability" to check on the order....
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#1411545
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Best Buy - Customer Service

Went to buy doorbell camera at Best Buy in Snellville, Ga. Had to ask for a salesperson for help bc they were all talking in group of 3 to each other. Not sure if I will visit that store again. Bad Customer Service...bad, bad, bad!!!!! L. Tyler
4.6
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
Warranty
Website
#1411077
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I needed a computer to get a position with a company. According this work order I must of course use a computer. The computer I had the video card was going out and memory to handle the program wasn't enough. So, I thought how fun to go and purchase a computer. NOTHING...
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1.7
#1411042
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Best Buy - Ghost employees

Keyboard wouldn't work so I went into store to verify it was the keyboard or the computer. There was absolutely not a single employee who would acknowledge that we were there. If it wasn't raining I would have said *** and left. Won't be going back EVER!!!!!
1.0
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Staff
#1410902
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Purchased Samsung sound bar online on November 8th. Never delivered! Best Buy website under my account shows item never delivered and refund made. NOT! Multiple calls and attempts to get my money back have failed. O customer service. They just do not appear to want to...
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2.1
I didn't like
  • Customer service
#1410721
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Best Buy in Carmel, Indiana - Worst customer Service

Installed a High end screen protector for iPhone yesterday..paid extra for installation. They didn’t install corectly.. phone slipped of my hand , screen came off and my phone is broke .. I went to the store , explained them and the manager was so rude and they are not responsible for the wrong installation .. will never visit bes buy again
1.0
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#1410097
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Best Buy - Best in class

call them +1 833 272 0777, For the 3rd time I ordered an item online for store pick up. The website said it was available. When I got to the store I waited 30 minutes for them to tell me they didn't have my items. I was told that I could drive another 20 minutes to another store that might have. {{Redacted}}
3.5
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Ease of Use
Price Affordability
Product or Service Quality
Value for money
I liked
  • Sales rep was nice
#1409899
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Best Buy in Tucson, Arizona - Black Friday

Best Buy - Black Friday
See photo in the photo section.
3.0
Details
Price Affordability
Staff
#1409007
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For the 3rd time I ordered an item online for store pick up. The website said it was available. When I got to the store I waited 30 minutes for them to tell me they didn't have my items. I was told that I could drive another 20 minutes to another store that might have...
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Anonymous
Martha Jones

call them +1 833 272 0777, For the 3rd time I ordered an item online for store pick up. The website said it was available. When I got to the store I waited 30 minutes for them...

1.1
#1408525
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