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I purchase a new Frigidaire in November 2016 . In January I had my first of four repair calls and during that times i had four different parts put on the the refregerator. Last repair was may 2017. I called as told Frigidaire we purchase a Lemon from BEST BUY. Still...
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2.0
I didn't like
  • Will not offer replacement
  • Do not stand by their products
#1054736
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I went in to purchase my daughter a phone in February; however the phones we were looking at were sold out. We were wanting a cheap phone and the IPhone SE were $10/mo. A manager told us there was a promotion if I added another line I could get the Iphone 7 for $10 a...
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1.4
#1054508
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I bought the camera in one location and I wanted to return that camera in another location. The employee (1st location) asure me that I have 30 days to return this camera. When I came to 2nd location to return the camera I was informed that there is only 15 days and I...
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Anonymous
Anonymous

no one has EVER told you 30 days! the return time is on the receipt,so what you want to do is to buy something and be free from any responsibility at all?check!! we need less...

1.0
#1053270
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Best Buy Customer Care Review

Best Buy
#1006586
3 days late with credit payment related to snow storm and have been receiving non stop phone calls all hours of the day, 8 am on Saturday, 6-7 times during the day with a message to call about my account. Are you kidding me? If I knew I would have to put up with this I would never have bought anything from them. After I pay this item off will never buy from them again! Fed up with Best Buy!
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Delivery Service Review

Best Buy
#1003540
1.0
I got a order and i didn't get the power cable i called them was with them on the phone for hours and nothing they didn't help me and didn't care and im a elite plus mamber
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Best Buy Manager Review

Best Buy
#1003294
I went to Best Buy today at 5:30 in la masa store and there was a super vaser named Nick is a bad person has a very bad way to talk and trade us very bad and I never will go there , me and all my family . I ask the Best Buy management to take care about this problem.
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Short Review on February 03, 2017

Best Buy
#1002202
Online difficulties on their website had to redo twice and still order was wrong and had to cancel. While canceling I got dropped after being on the phone 15 minutes and had to start all over again. Finally cancelled the order.
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Best Buy - Fraud company
Best Buy - Fraud company
Best Buy - Fraud company
Best Buy - Fraud company
Best Buy - Fraud company
I ordered 1 iphone 7 plus 128 gb. Shop kepper by mistake shipped 3 iphone and 1 samsung 64gb 7edge .now he forced me to pay for all of them.I pay them already 47k for one i phone and custom fee 33k .he said that if you pay custom fee .we will give you all the 4 items.....
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1.0
#1053116
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I was returning one new tv yesterday may /25/2017 in Kendall drive and 122 ave. Miami florida and the customer service in charge do one BIG mistake he returned the sale to the company who paid the tv. Told with the store manager but he only said to me am sorry. Now am...
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Anonymous
Anonymous

If you've been wronged, Call credit card company and do a "charge back"If u used a credit card

1.0
#1052237
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JUST TO INSTALL A TV AND SOUND TAKE FOR THEM TWO WEEKS OR MORE I DON'T KNOW YET JUST BECAUSE THEY THINK THEY DO THEIR SERVICE FOR FREE I HAVE TO WAIT I DON'T KNOW HOW LONG I REGRET THAT I DIDN'T TAKE THE TIME TO LOOK IN TO THEIR REVIEW I DON'T UNDERSTAND WHY THEY ARE...
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3.0
I didn't like
  • Failure to finish their job
#1051467
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We purchased an outdoor TV and was told we needed several extra parts that were expensive. We also paid for Geek Squad to install it. The Geek Squad employee told was we needed to call another person to do part of the installation. After that person came, he spoke the...
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MattD78
MattD78

Honestly I would contact corporate regarding the returns. I have never heard of Best Buy refusing to return opened merchandise except for games, CDs, etc. I have even returned...

1.0
Product
#1050841
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We purchased an LG 43" UHD TV a little over a year ago from Best Buy. Last Thursday I was watching something that I had recorded. All of a sudden the picture froze but the audio continued. I attempted to switch the the last channel I had watched but it would not...
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#1050626
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I purchased a 4K 65" Sony tv and sound bar system in the Branson, MO store with 5 yr expensive home repair plan but when I needed service they refused to come out without me first paying over line an additional $99.95 fee after I had paid several hundred $ for 5 years...
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#1047696
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Purchased cell phone 17 days ago, BB wont donanything since they likit themsE elves to 1r days. NownI have to contact manufacturer to get resolution. BB made money on my transaction, BB promoted the product, BB should be dealing qith the manufacturer, they have the...
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2.0
#1046751
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