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Here my order I placed online, 508400054 (KMM1260331V48590L0K​M). a defective laptop arrives at my place. After much fight and multiple phone calls a month and half later. I get my refund. I was happy it was done with. But the story takes a different turn here....
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Pleeeeze, don't ever order anything from this company online. I was trying to get a gift delivered before Valentines Day. It was suppose to be delivered within 3 days to my Sister-In-Laws office. Instead it was delivered the same day after closing hours. My order was...
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Anonymous
Anonymous

I made still waiting for an order from Christmas! And they got their money. Never order online from these ppl again!

1.0
#1014828
Reply to reviews
On February 26, 2017 i received a letter stating my account has been closed due to number of accounts with delinquencies that i have with other account holders. I have never been late on my payments with Best Buy and have paid in full. They should not base their...
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Anonymous
JJ

Agree with you, even though you should be taking care of all of your accounts.

I didn't like
  • Closed my account
#1014502
Reply to reviews

Short Review for December 28, 2016, Pc_payment

Best Buy
#980867
1.0
Worst customer service ever as a military member! I bought something before going overseas called 5 times each month to pay the bill to only find... When I return I'm in collection and more than doubled my price as the person I called could not speak English
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Best Buy Shipping Service Review

Best Buy
#980314
1.0
Online order was never shipped and I was never contacted. Maybe Best Buy should use some of the technology they sell. *** poor way to run a business. Auto generated emails with inaccurate information and the 800 # is useless. Not one other retailer dropped the ball on Christmas orders. Never again will I shop Best Buy.
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Delivery Service Review

Best Buy
#979870
Poor delivery service in Cambridge MA. No phone call before delivery. Items were not delivered on time!!!
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Dvd Review

Best Buy
#979553
Purchased the 5 disk Bourne series for my husband for Christmas but there was no 5th movie. There is a cardboard insert where the last movie should be. Already have the series. The store sucks
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On February 11, 2017 walked into Best Buy store#345, Huntington Station and was looking for a specific TV that was $999.99. A sales consultant by the name of Justin Milione greeted us and showed us where to find the TV. He then proceeded to tell us that a better TV...
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Anonymous
Anonymous

I guess you're right... I am an honest person and respect the same in return.

h.kitchener
h.kitchener

You are much too trusting of salesmen.

1.0
I didn't like
  • That i was lied to by a sales consultant just to make a sale
#1014362
Reply to reviews
Dec 18th we bought an xbox one bundle and it had the 1 year xbox live membership card attached to the box and advertised as part of the bundle. When the kids went to activate the card it said the retailer had not activated the card. We had to drive quite the distance...
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Anonymous
Anonymous

haha

Again as I look at the sound bar I bought over the holiday(black friday), I want to do all I can do to forwarn others and myself never to shop at best buy!!!! I had no idea returning a clock radio in July would prohibit me from returning again for another year. I went...
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Anonymous
Mike Adeela

You had till January 15th to return it they extended the return policy for the holidays. It sounds like their return system flagged you. That happens for a few reasons I wou...

Anonymous
Anonymous

So, JosephM49, you wish that every Best Buy employee loose their jobs since you want Best Buy to go bankrupt.How would you feel if someone wished that your employer go bankrup...

1.0
#1013600
Reply to reviews
Scheduled delivery at the store with a 12 - 4 arrival. Got a call the night before to confirm time. Best Buy uses a Company called XPO who changed our delivery time to 8 - 12 with no exceptions. I spoke to 2 very rude and extremely unhelpful people. One being the...
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5.0
#1012425
Reply to reviews
I purchased A phone at the store in manchester ct on saturday .The department that I was in was not busy at the time ,there were about 5 associates just hanging around talking to each other with hands in there pockets.I was looking for A smart phone looking where they...
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3.5
#1011569
Reply to reviews
Customer service at BB is terrible! Buy at HH Greg!
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2.0
#1011267
Reply to reviews
Consumer protection / office of the attorney general will see my formal complaint. I can't even express how pathedic my " EXPERIENCE" has been with a problem on an " installed by best buy dishwasher". It worked ONE TIME. I purchased the extended warranty on top of...
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offconsumerpissed
offconsumerpissed

I know it's frustrating, but they are offering you a timeframe to come fix it. Those large windows of time make sense if you think about it. It's sort of impossible to know ho...

1.0
I didn't like
  • Customer service or installation and geek squad
#1011261
Reply to reviews