filters
state:
Show
city:
Show
category:
Show
product:
Show
Sony cosigned to fix my TV with WWTS. WWTS refused to take it off the wall, refused to give the repair part so Best Buy could fix it, refused to coordinate time of repair with Best Buy. Called the day repair was scheduled with NO solution other than THEIR convenience....
Read more
I am not your usual write-a-review person. However, Best Buy makes one want to write a review. The store is large and impersonal. Everyone seems to have a specialized role & is seemingly unable/ unwilling to fulfill any role accept his/ her own. The employees seem to...
Read more
Anonymous

Anonymous My understanding of this write up is that your complaint is about the entire big box store business in general, not Best Buy specifically. This is the business world that has ...

2.7
I liked
  • Convenient location
I didn't like
  • Given incorrect advice which wasted time
#1007772
Reply to reviews
Ok so on 7/22/2015 my husband and I purchased a samsung 65 inch 4k curved tv. The promotion was buy the tv get a samsung S6 cell phone free (FREE)! mind you the tv was around $3200.00, not cheap. Well I just realized today 2/13/17 that I have paid more than $500.00 for...
Read more
Anonymous

Anonymous We purchased 2 new I phones in may 2016 bogo buy one and receive visa card in 3 months for the second phone from verizon. Never received visa card. Best buy store manager say...

3.8
#1007649
Reply to reviews

Delivery Service Review

#979870
Poor delivery service in Cambridge MA. No phone call before delivery. Items were not delivered on time!!!
Comment Be first to start a discussion
Show

Dvd Review

#979553
Purchased the 5 disk Bourne series for my husband for Christmas but there was no 5th movie. There is a cardboard insert where the last movie should be. Already have the series. The store sucks
Comment Be first to start a discussion
Show

Samsung Electronics Microwave Review

#971362
1.0
Bought kitchen appliances from best buy my microware has allready stopped working only had for two months they only give a 15 day return policy. I suggest not to buy from them.
Comment Be first to start a discussion
Show

Delivery Service Review

#971342
1.7
The delivery appliances service didn't make it as scheduled, no one to speak directly about it,an employee gave me the parts that didn't fit . I will never buy anything at Best Buy " waste of time and $$" and when it comes to exchange its nearly impossible.
Comment Be first to start a discussion
Show
I just flipped out at the Best Buy credit card company for the last time. I cut up my card - I will probably never shop there again. If those f**kers could get it together long enough to maybe, I don't know, assist me in PAYING MY BILL, then they might still have a...
Read more
Anonymous

Anonymous *bye bye*

offconsumerpissed

offconsumerpissed "Buy buy Best Buy."If you are so mad at Best Buy, why are you telling people to shop with them? Anyway, you can pay your bill online. Set it up to take automatic payments and ...

4.2
I liked
  • Most products
I didn't like
  • Credit card
#1007409
Reply to reviews
I've been a customer at Best Buy for a long time. So long in fact that today when I asked for help with my Cobra Dash Cam I found out I never had any store warranty after 14 days! They used to give you at least 30 days on all items! Now they're so greedy that they...
Read more
Anonymous

Anonymous And you actually think that a smaller store will give you longer return periods? You're so friggin wrong! Grow up and grow a pair of balls

MattD78

MattD78 You do know that most products have a warranty through the manufacturer, right? In fact Cobra's dash cam manuals state they come with a Limited 1-Year Warranty. So yes, after ...

2.2
I didn't like
  • Worst customer service deserve no stars
#1002199
Reply to reviews
Your BestBuy.ca Order Number 508400054 (KMM1259110V71895L0KM) i had bought a dell latitude laptop from best buy site.. the product cam on time. But the produxt quality was so bad from system not working to screen flickers. This is a refurbished unit. So i immediately...
Read more
We bought an open box refrigerator at this Best Buy. The delivery guy left it our house in shop mode in which it does not run. After reading the manual we got it running but the door open warning message stayed on. After two trips by the geek squad and the door...
Read more
Anonymous

Anonymous Have a tissue

A little over two years ago we purchased a Samsung refrigerator, microwave,range, and dishwasher. All of which have stopped working. One breaking down might be acceptable, but all of the appliances within six months of the warranty running out is not. We will be out a...
Read more
Yesterday 1/26/17 my husband went to Best buy sore #1455 and even thou he had the required e-mail notice and receipt in hand he was refused the item purchased. The store manager stated I was to be there to pickup because I was the name on the purchase order. Never at...
Read more
LadyScot

LadyScot So if a stranger had hacked your email and picked up your item with the email and receipt, you would have been ok with that? There is a reason the purchaser has to be the one ...

Anonymous

Disapointed Poor customer service through Best Buy headquarters

3.4
I didn't like
  • Customer service and delivery
  • Headquarters have poor policy for pickup of merchandise
#998282
Reply to reviews
December 22, 2016 I brought a 48” VISIO (Not SMART) TV. It purchased the 2 year warranty. Total Cost $360.38. I PAID CASH! Before I made the purchase, I asked the salesman specific questions on its refund or return policy. I was in conversation for at least 20 minutes...
Read more
Anonymous

Anonymous I mean you returned the TV even after the timeframe the first person gave you. No YOU CANT blame anyone but yourself on that one. 2nd it sounds like they don't keep that much ...

1.6
I didn't like
  • Very rude store manager
  • On your own aftersale service or rather
  • Return
#996775
Reply to reviews