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1.5
Details
I bought a HD reciever from Best buy.com because can't afford cable on disability very low income the product said rocketfish has a warranty of 1 year. Called rocketfish bc Best buy won't take a return after 15 days unless you pay extra??? Rocketfish and Best buy are...
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1 comment
Anonymous
#1671032

I know what you mean. I am on disability as well and $50 to me is like$300 or $400 to someone with a normal income.

I think that people should stop letting the shysters at Best Buy talk them into purchasing those scam "Extended Warranties".

When they do that it makes me have second thoughts about purchasing their products. I mean, if they are so confident that I am going to need an extended warranty then maybe should be shopping elsewhere for better quality merchandise.

Review
#1496758 Review #1496758 is a subjective opinion of poster.

Tav complaint | Best Buy review from Greater Vancouver, British Columbia

2.4
Details
Tav complaint - Best Buy review
First noone picks calls. No customer friendly service. I am trying since 2 weeks to complain about my tv it hangs after 30 minutes waiting where cassette is keep on playing. My tv i bought in dec 2018 samsung 43 inch uhd automatically turns on and off and sometime hang. I dont know how to complain it to best buy and which source i should use.
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Review
#1494195 Review #1494195 is a subjective opinion of poster.
Service
Best Buy Customer Care
1.8
Details
I purchased a $1,200 phone for my son to travel to Florence Italy I did the upcharge of doing the apple plus plus instead of doing the Verizon and paying the $50 copay if something goes wrong with your phone or gets lost or stolen I go to BestBuy to get a replacement...
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Review
#1482124 Review #1482124 is a subjective opinion of poster.
Service
Best Buy Sales Manager
2.2
Details

Update by user Mar 23, 2019

I've sent 3 emails to Best Buy and have received absolutely no response regarding my experience. I ended up ordering my range from Lowes on a Thursday and they delivered it the following Saturday morning without any issues. This reaffirms that Best Buy has no interest...

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Review
#1477031 Review #1477031 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
2.4
Details
Went to upgrade and get a new iPad Pro. Picked it out drove 20 min hm. They gave me wrong one. Go back get the one I picked. Got hm. No internet. Go back again cause I think something is wrong with my iPad. 2 Geek squad people couldn’t figure it out...experts.. don’t...
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Review
#1471722 Review #1471722 is a subjective opinion of poster.

Broken return policy | Best Buy review

1.8
Details
I bought a headlamp on Friday when I opened it a piece fell out that was broke off without opening it I didn't know it was broke so I went to the store Monday 4 days later they told me because it had been opened they couldn't replace it >< I will never shop at best buy in Valdosta Georgia again.
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Review
#1469572 Review #1469572 is a subjective opinion of poster.
Cons
  • Manager i told i wont shop here again she said i dont care
Reason of review
Damaged or defective
Loss
$35
Preferred solution
Full refund

Best Buy Clovis Ca branch staff complains

2.3
Details
Manager are impolite her name is Francis including her accomplice staff Korey! For how many years I’m buying my cellphone protective shield it was free to install this time the arrogant and racist man ever charge us for $8 dollar installation
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Review
#1449575 Review #1449575 is a subjective opinion of poster.

Purchases | Best Buy review from Vallejo, California

2.1
Details
I am very upset with 3 items I purchased lately with Best Buy. Ring doorbell stop working after a year. Had to buy a new one. Microwave I purchase last July quit working. I return to the store asked for a refund or exchange. Manager said no. Now my sister purchased a new vacuum cleaner last November off my gift card in another city and it also quit working. I had to rebuy two items with the 2 year plan. The store in Escondido CA won't replace her vacuum. Thanks for your time. Hope Lofton.
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Review
#1448347 Review #1448347 is a subjective opinion of poster.

Never buy their extended warranty! | Best Buy review from New York, New York

2.2
Details
Never buy their extended warranty! - Best Buy review
never make the mistake of buying a Samsung washer from bestbuy with extended warranty. Now its giving trouble and after calling bestbuy 8-10 times and endless hold time, bestbuy saying talk to Samsung. then I try to contact Samsung multiple times and they say its a recall piece and they will cover it for warranty but still not sent anyone to see it. im going crazy contacting company to company and department to department.. NEVER BUY SAMSUNG AND ESPECIALLY NOT FROM BESTBUY!! Samsung washer serial number SN 0BHE5AUFC11110X, Model WA45H7000AW/A2
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Review
#1435066 Review #1435066 is a subjective opinion of poster.
Product
Best Buy Warranty
Reason of review
Warranty issue
Loss
$3000
Preferred solution
Deliver product or service ordered

Worst company ever! | Best Buy review from Akron, Ohio

1.7
Details
Worst company ever! - Best Buy review
Worst company ever! - Best Buy review
Worst company ever! - Best Buy review
Don’t buy appliances from them! The stupid installers cause more damage to your property than they are worth! Especially idiots that can remove a door from its hinges when they don’t need too. They just chip away at the brand new trim instead!
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Review
#1432004 Review #1432004 is a subjective opinion of poster.