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ON SATURDAY 11/25/2018 LOOKING THROUGHT YOUR ON LINE ADVERTISING I FOUND A BACKUP CAMERA AND KENTWOOD DNK575S IN-DASH RADIO I HAD TROUBLE WITH YOUR WEB SITE SO THE FOLLOWING DAY I WENT TO YOUR STORE AND ORDERED THE SYSTEM I ASK THE GUY COULD I GET THE SAME DEAL HE SAID...
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1.1
I liked
  • Price but it was a black friday
I didn't like
  • Being lied too
#1418429
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Best Buy in El Segundo, California - Terrible Service

Now I know why companies like BB are falling and Amazon is charging forward. I will never buy an appliance there again.
#1417909
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Best Buy in Harrisburg, Pennsylvania - Worst employees

One of the worst customer treated place at Johnson town road location at PA. Talk with one of the customer representative he told me to get the device to the store for exchange coz I bought Mac pro book 10 days back and it stop working. But when I bought back to store they treated me unprofessionally. Worst place to shop. Never ever I will visit or I will refere my friend and family.
2.5
Details
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
#1417156
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Not only did I not receive the product I purchased, UPS delivered to the wrong place, someone signed, and that forged signature is "proof" that the product was delivered to me. Best Buy says contact UPS, UPS says contact Best Buy. Neither will allow me to file a claim...
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1.0
I didn't like
  • How everything has been handled
#1414539
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Best Buy - Pending...

tick tock- waiting all day for the delivery of a new washing machine. They gave a broad window of from 12 - 6 pm; then the hours tick by, my mother is more unhappy by the minute- it's her washer- and when Mama aint happy I am not happy- and when I am unhappy EVERYONE will know about it..
#1414337
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I purchased a computer off the internet from Best Buy. I had received a new job that required home computer use. According to their information the computer would be shipped out the next day. Perfect. I received a loan and purchased the computer. The next day I...
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1.0
#1414200
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I had placed an order on Nov 22 and Nov 23, order Numbers are BBY01-805586772057 ( 2 items) and BBY01-805584806032 ( 2 items), I only got one of the 4 items I had placed the order for and the other 3 were sent back without consulting or informing me. I reached out to...
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jelitch
jelitch

Best Buy does not actually have a Customer Service Department.

2.0
#1413910
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I received a defective phone I ordered 11/22/2018. I had been to Apple, Verizon and went into my local store within 3 days of activating to exchange phone. At first the young man was going to exchange the phone and then a female employee stated no online orders have to...
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1.6
#1413663
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I ordered a laptop on the 22nd and my delivery date to get it would be on the 30th and received a tracking number for the product. Well the 30th was yesterday and I have yet to receive it. I called customer service only to find out that my ordered wasn’t even shipped...
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5.0
I liked
  • Original offered price
I didn't like
  • Have not received
#1412615
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just bought new tv best buy, bought 2 yr war. was told it covers any thing for 2 yrs that might happen to it. the screen cracked took it back to the store then I was told it did not cover cracked screens first I heard of. contacted geek sq the said the same thing. I...
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h.kitchener
h.kitchener

Read the warranty info that came with the telly and the extended BB warranty. It will tell you what is and is not covered. Commonly, screens are not covered, for obvious reaso...

Product
#1412492
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