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On February 26, 2017 i received a letter stating my account has been closed due to number of accounts with delinquencies that i have with other account holders. I have never been late on my payments with Best Buy and have paid in full. They should not base their...
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Anonymous

JJ Agree with you, even though you should be taking care of all of your accounts.

I didn't like
  • Closed my account
#1014502
Reply to reviews
On February 11, 2017 walked into Best Buy store#345, Huntington Station and was looking for a specific TV that was $999.99. A sales consultant by the name of Justin Milione greeted us and showed us where to find the TV. He then proceeded to tell us that a better TV...
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Anonymous

Anonymous I guess you're right... I am an honest person and respect the same in return.

h.kitchener

h.kitchener You are much too trusting of salesmen.

1.0
I didn't like
  • That i was lied to by a sales consultant just to make a sale
#1014362
Reply to reviews
Dec 18th we bought an xbox one bundle and it had the 1 year xbox live membership card attached to the box and advertised as part of the bundle. When the kids went to activate the card it said the retailer had not activated the card. We had to drive quite the distance...
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Anonymous

Anonymous haha

Short Review for January 03, 2017, Other

#984694
Best Buy - Simple Review #1483486061
1 of 1
4 emails in one day In december was 6 a day stop harassing people
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Short Review for December 29, 2016, Pc_exchange_policy

#982064
1.0
Tried to return an item and didn't gave the same credit card.
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Short Review for December 28, 2016, Pc_payment

#980867
1.0
Worst customer service ever as a military member! I bought something before going overseas called 5 times each month to pay the bill to only find... When I return I'm in collection and more than doubled my price as the person I called could not speak English
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Best Buy Shipping Service Review

#980314
1.0
Online order was never shipped and I was never contacted. Maybe Best Buy should use some of the technology they sell. *** poor way to run a business. Auto generated emails with inaccurate information and the 800 # is useless. Not one other retailer dropped the ball on Christmas orders. Never again will I shop Best Buy.
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Again as I look at the sound bar I bought over the holiday(black friday), I want to do all I can do to forwarn others and myself never to shop at best buy!!!! I had no idea returning a clock radio in July would prohibit me from returning again for another year. I went...
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Anonymous

Anonymous So, JosephM49, you wish that every Best Buy employee loose their jobs since you want Best Buy to go bankrupt.How would you feel if someone wished that your employer go bankrup...

JosephM49

JosephM49 Same here, a defective ink cartridge, first they said "15 days", it had been only 19 days! Then I asked for another assistant *** manager and he said "You opened it"!How was I...

1.0
#1013600
Reply to reviews
Scheduled delivery at the store with a 12 - 4 arrival. Got a call the night before to confirm time. Best Buy uses a Company called XPO who changed our delivery time to 8 - 12 with no exceptions. I spoke to 2 very rude and extremely unhelpful people. One being the...
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I purchased A phone at the store in manchester ct on saturday .The department that I was in was not busy at the time ,there were about 5 associates just hanging around talking to each other with hands in there pockets.I was looking for A smart phone looking where they...
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3.5
#1011569
Reply to reviews
Consumer protection / office of the attorney general will see my formal complaint. I can't even express how pathedic my " EXPERIENCE" has been with a problem on an " installed by best buy dishwasher". It worked ONE TIME. I purchased the extended warranty on top of...
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offconsumerpissed

offconsumerpissed I know it's frustrating, but they are offering you a timeframe to come fix it. Those large windows of time make sense if you think about it. It's sort of impossible to know ho...

1.0
I didn't like
  • Customer service or installation and geek squad
#1011261
Reply to reviews
I bought a TV in East Ft Lauderdale for a 2nd home we have which is a 2 hour drive away where there is no Best Buy. Upon opening the box I noticed the TV was defective and returned the TV within a week. They said "we have a 3 day window for defective items". I told...
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MattD78

MattD78 Most of the time I would agree with offconsumerpissed, however:My Best Buy® Elite Members 30 daysMy Best Buy® Elite Plus Members 45 daysMost Products 15 daysThere is nothing i...

offconsumerpissed

offconsumerpissed Sooo many of these complaints are simply people whining. There's a three-day return policy. You did not return the TV within three days. What exactly is hard to understand?

3.1
Product
#1010685
Reply to reviews
The absolute worst service experience visiting the Magnolia Audio/Video section at Best Buy brought to you by Kevin and Dwayne. I was intrigued by one of the rooms they had set up in the back that shows the different lighting settings, with a fireplace and couch....
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Anonymous

Anonymous Maybe you deserved it?

1.0
I liked
  • Products
I didn't like
  • Gender and racial discrimination
#1010432
Reply to reviews
I made the big mistake of believing that buying from best Buys and getting the "geek squad" protection was enough. I was not told that I had a very short time to TEST and evaluate my product. I put the TV away for use when I finished a room,mounted it on the wall to...
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2.0
Product
I didn't like
  • Store policy
#1010173
Reply to reviews