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The Best Buy organizational culture appears to be one based on rigidity and indifference towards the needs of customers. After spending $1200 on a laptop computer, I was told it would take 3 hours to do the installs and pre-service work for which I had agreed. I left...
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Anonymous
dude25

Why did you decline the offer to set it up and just take your computer home? It is not hard to install anti virus software or any software. At home you can set it up the way...

Anonymous
@ best buy guys is dumb

LOL who ever mentioned faulty software?? the 129 is what I got done to my computer that is simply the installation of security software and antivirus. How\'s that faulty so...

#110298
Reply to reviews

I went in on Black Friday, nice and early to get a good deal. I got 2 tickets for laptop computers that were advertised in the paper. The Gateway laptop for $599.99 and a Toshiba laptop for $799.99. There were no prices on the ticket, just a bunch of bar codes and the...
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Anonymous
EJ Morris

You are right, Bestbuy is a rip off. I wanted to buy one of the gateway at $599 and they did not have any in stock but they had a display model. The manager would not sell it...

Anonymous
Best Buy

Yeah, never buy anything from the BB... they employ some of the biggest idiots and liars I have ever seen. And yes, most of them are in highschool. And I hope they never g...

#109659
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I ordered a customized gift card from BestBuy.com on Dec. 8th with a promised delivery before Christmas. My son never received his card until Dec. 26th to make matters worse he went shopping and the $100. card was declined at BestBuy !! the store manager told him he...
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Anonymous
Lraci

I ordered the card on the BestBuy site and no I don\'t steal ! Your wrong on all accounts. If you notice now that Best Buy must disclose when you are sent to a third party sit...

Anonymous
Dude25

It sounds like you bought the gift card from a third party like the ones you see in the grocery store. It is the responsiblity of the company you buy it from to activate the ...

#109407
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A friend of mine and I were looking for an LCD television for her. After looking around, I suggested Best Buy. The price was right, and the salesman was friendly. My friend bought a 32 inch Samsung/waranty ( over $1000). When we got it home, I couldn't quite figure...
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Anonymous
Dude25

All manuals suggest you read the manual before doing anything with the product. Also there is a table of contents in the front of the manual. Myself I would have paid the de...

Anonymous
Ed

Not to sound negitive or anything, it sounds like you may have a problem with Samsung, after all Best Buy didnt write the manual..did they? Think about that.

#108804
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I really don't know where to start this story. It is just really unbelievable what has happened. It is almost like I am the victim. After all, it is my fault that I took my car to Best Buy. I own a 1998 BMW 528i that was in excellent condition when I took it to the...
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Anonymous
Dude25

you should have taken it to the BMW Dealer in the first place then you would not have had all these problems.

Anonymous
Hans und Franz Dont kno $hit

Google theft rates on cars w/ factory security and one w/ aftermarket alarms. Factory alarms are way easier to steal so keep on trusting your key-fob. P.S. BMWs are pure g...

#108519
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I bought a cartridge for my printer hp22, however I had no sucess when I brought it home, I bought this cartridge in march 07. I then bought a complete computer and a printer which is cannon. I just wanted to return the cartridge and purchased a cannon. Taylor station...
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#108413
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I’m writing to convey a situation that was extremely dissatisfying regarding my purchase of a new HP HDX notebook from Best Buy.com. This particular notebook is very new, large (20-inch screen!) and expensive. Best Buy has not been willing to stock them in-store...
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Anonymous
macewindo26@yahoo.com

that was sort of dumb \"This particular notebook is very new, large (20-inch screen!) and expensive\" wow dumb *** most 20 inch laptops are durr

werte
werte

That\'s ok Best Buy. Keep making your customers unhappy. That\'s the way to stay in business. I told the lower level manager that I would post complaints online. The problem i...

#107931
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The "on" switch for our Compaq Presario x1000 laptop computer broke. Best Buy, where we purchased it originally, told my wife that they would have to send the work "out" and that it would take "at least" 5-6 weeks, They could not give a...
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#107189
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we bought a 50" samsung plasma psp call sevice center they have come out 4 times with wrong parts . The last time, they put in a part now we have no t.v. They tell us we have to wait. best buy will do nothing to correct this problem so beware. This t.v. is still...
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#107135
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As Written to their Corporate Headquarters: I just recently had a less than positive experience with a floor manager by the name of Aaron in Store #358, 611 Marks St. in Henderson, Nevada. I tried to replace a Camcorder for my 65 year old mother who had purchased it...
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#106737
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