
Best Buy Reviews and Complaints
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Best Buy review in Culpeper, Virginia: Terrible customer service in dealing with a t.v. under warranty
Best Buy - Bait and Switch on Sprint HTC Hero price
Best Buy review in Baltimore, Maryland: Bought 2 nx110 on sale 1 bad 1 good paid cash no record cannot exchange
Best Buy review in Easton, Pennsylvania: Absolutely Ridiculous Customer Service
Always remember that you have a 30 day return/exchange period at Bestbuy, and it can be handled at any of their stores.
It's also very likely they'll run out of promotional TV like your Sony, because everyone seems to want one. They don't make them in the stores or at the warehouse, and when that happens you have to look for alternative ways to solve a problem like yours. They also just don't store extra boxes and packing material just in case they need to sell a display TV, and to sell a used on as new is illegal.
Maybe the better way would have been to return the whole deal?
Best Buy review in Dallas, Texas: BestBuy Store Card
Best Buy doesn't honor online installation prices
Best Buy warranty means nothing
Williamsburg VA Best Buy,
Same thing happen to me yesterday. I called the police and was told to take it to court.
something needs to be done about Best Buy. I've been a loyal customer in the past two months I know I've spent over $3000. I got my iwatch, Harmon Kardon head set, sound bar, another tv, etc... The sales clerk in that store know me.
I can't believe it!
I tried to call head quarters they said the manager in the location has to handle the situation. I'm in the military and don't have the time but I'm going to make the time to go to court $1542 is a lot of money to just let BB have.
Onekeisha@yahoo.com
The battery would be in the laptop if it was a Toshiba or a certain Dell model. I call *** because if the laptop was defective they would replace it. There is more to the story, such as damge orsomething.
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I completely agree! 4 yr warrenty ends 10/2010 and they are trying everything they can to milk not giving us a new replacement on a tv they is now having it's 4th repair...
Stated in the warrenty that they are suppose to but now they go through a review board?? total BS!
Im considering a civial lawsuit againt them.. worst customer service between geek squad and HQ!
Well technically you really can't say they didn't tell you that replacing the TV fulfills their obligation on the warranty since it's printed in the brochure they gave you.
We've been dealing with this same issue since last halloween (yep you know that holiday that was three months ago)42" plasma 3 yrs into 4 yr waranty having power problem.. Wait 2 wks for service call..wait 2 weeks for part...oops!.wrong part sent..wait 2 weeks for part..
OH MY! PART IN NO LONGER available(according to Philips it's still available....Best buy trying to pawn it off on Philips as a lemon.. IT'S not a lemon, it broke just once (not a single completed repair call as per their own language)and Best Buy says it can't( or won't) fix it.
BB
says TV can't be replaced ,says it won't be refunded..This is not Philip's problem it's all Best Buy's.. small claims court here we go..(also seeking lost wages for all those service calls)