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Best buy needs to hire men not boys

Went to best buy to buy a cell phones looked at all diffent kind one ask some body if phone does this or that they don,t know do not think it is right that you know more than person that is trying to sell you phone best buy needs to hire men not boys that do not know what they are doing they best buy the try but most work part time and i think really don,t care this happens in all departments not only cell what kills me is they ask if you need help and when you ask about some thing they don,t know need to put sign around neck don,t ask because i don,t know they need to get real job or go back to school
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8 comments
Anonymous
#161663

To jenny what i say is very true if you work there get the collar

Anonymous
#161630

So, if Best Buy should hire only men...wouldn't that be a man's job too? You are a complete retard.

Anonymous
#160985

they best boys would screw up a cup of coffee

Anonymous
#160726

blah blah this is not a english class get the collar and go to work idot at least i do not work at best buy idot i have a mans job and do not work part time get a life idot

Anonymous
#160578

Haha, learn how to use periods you *** ***.

Anonymous
#160487

Jones do you work for best buy i think you do did i get you mad its time to get that collar and go to work

Anonymous
#160486

jones do you work for best buy i think you do did i get you mad its time to get that collar and go to work bye

Anonymous
#160353

YOU NEED TO GET A REAL EDUCATION!!!! YOU CANT WRITE OR SPELL EITHER !!!!!!! :x :x :x :upset :upset :upset

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Review
#188078 Review #188078 is a subjective opinion of poster.

Best Buy customer service

I bought a GPS unit at Best Buy in Chula Vista California when i got home and opened unit it had a damaged screen when i tried to return it the manager "Lord Francis" that is the actual name on his ID tag told me he could do nothing for me as i could not prove it was damaged when i purchased it he told me that my only option was to contact Garmin and as far as he was concerned i was stuck with the damaged unit. I should have known as soon as i saw the name "Lord Francis" that things would not go well it lived up to that name in (lack of) service and lousy attitude I will never go back to that store and I'm telling everyone I can about this and to stay away also
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2 comments
Anonymous
#159603

I Work For Best Buy. Thats Not The Way We Run Things.

You Have A receipt Will Take It Back Or Exchange It. What He Did Doesn't Follow Our Company Protocol.

Anonymous
#157858

You need to contact his District manager. I have workeed in retail management for 20 years and companies DO get credit from companies like Garmin.

It always gets to me how some store managers have to make it bad for those of us that KNOW that its not our money that we are dealing with and the returns process should be so much smoother. You can call the store and request the name of "Lord Francis's" district manager, and if he is unable to help you go further up the chain until you are satisfied!!!

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Review
#187225 Review #187225 is a subjective opinion of poster.
Service
Best Buy Manager
Loss
$130
Today (Thursday June 24) a Best Buy serviceman arrived at our gate and called from gate phone to say he was a Best Buy serviceman...my husband had made appt a while ago and since I didn't remember offhand (a message had been left from the morning, but I was not...
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4 comments
Anonymous
#231154

Are you serious? You give Best Buy/the Service man invalid contact information (home number when you're not there in the morning).

Upon his arrival you third degree him on his intentions at the gate when your husband initiated the service call any way. And you're upset because you had to be inconvenienced?

What about the service man? You don't think he was inconvenienced by your inability to open a gate and let him do his job?

Suck it up, *** No one is to blame but you.

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Review
#187176 Review #187176 is a subjective opinion of poster.

I will never buy again from Best Buy.

Bought LG TV 42" from Best Buy & extra warranty. Warranty recommended by salesman. TV stopped working after 3 months while still covered by manufacturers warranty. I called Best Buy who sent out a repairman. He said "you damaged the TV" so it was not covered by warranty. He said I did not take the extra warranty that covered everything. I don't know what we did to damage the TV. He said a part was broken inside the TV. Best Buy nor LG would do anything about it. So, I just paid off my broken TV. I am not a happy camper!
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1 comment
Anonymous
#212869

Take better care of your things and you wouldn't have this problem.

Review
#186957 Review #186957 is a subjective opinion of poster.

Best Buy Has a Poor Return Policy

Caveat Emptor – They may have the "˜best buy' in town but they definitely do not have the best return policy. Purchased my Blue Ray player on 5/19/10. It failed on 6/17 – a Thursday. I was out of town beginning on Fri and returned late Sun. Went to return my player (on Mon) a mere three days after their 30 day return window and was refused. Was told I would have to go through the warranty service provided by the manufacturer in order to fix my problem. In retrospect, I can think of so many companies I could have purchased my product from that would have been more than happy to return a $250 dollar item only 33 days after purchase. Needless to say, I won't be coming back to Best Buy to shop again. Simply put, their return policy is nothing more than poor customer service in a time where many dealers are bending over backwards to please their patrons. I hope it was worth losing a customer over. Their lack of assistance in this matter is the second such incident I have experienced with them – I should have learned my lesson the first time. I have now. Word of caution – don't bother to shop there unless you know you will NEVER need to return the item.
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6 comments
Anonymous
#160582

Quit your *** crying. You were well aware of the poilicy and screwed around too long to deal correctly with the issue.

You shouldnt have been cheap and bought the black tie protection plan they offered you. Not the smartest consumer now are you...

Anonymous
#157557

Where do you want them to draw the line? 60 days, 6 months, a year, 5 years?

Retailers don't make the product. The manufactures have warranties that will cover the repair of products that fail in a certain time period. The warranties DON'T cover replacement. Best Buy is generous in accepting products back for 30 days.

They don't need to take it back at all. Quit crying and get it fixed.

Anonymous
#157551

I bought a Garmin GPS unit it was damaged I tried to return it 2 days after i bought it they would not take it back because i could not prove that it was damaged when i bought it this was in a the chula vista california store the managers name was "Lord Francis" this was actual name on his ID

Anonymous
#156635

30 days policy is ***. Should be 45 or 90 days minimum.

Best buy sells factory seconds, b-stock and out of production equipment at a discount. Beware.

Anonymous
#156629

You are a *** company's have these policies in place for a reason...They only have a certain amount of days with there contracts to send an item back to the manufacture to get a claim from it. So by taking back your item they lose the money.

Some companys make exceptions once in awhile but just be glad you got a warranty and suck it up.

Anonymous
#156383

Did you have your parents permission before buying such an expensive item. This policy is for veryone, get their help in returning the blue ray.

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Review
#186787 Review #186787 is a subjective opinion of poster.
I went to the Best Buy in Taylor, MI and purchased a Samsung TV. When I brought it home, I took it out of the box and the screen was cracked. I tried to return it to the store that same evening, but the manager refused to take it back stating I tampered with it. He...
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13 comments
Anonymous
#1117434

Almost exact same thing happened to me with a 55 inch smart tv. They simply take your money and refuses to accept any returns.

I oowned the box and the screen was broken in pieces.....G Snow. ...Montgomery Alabama

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Review
#186603 Review #186603 is a subjective opinion of poster.
Service
Best Buy Manager

Best Buy review in Livingston, New Jersey: Loud music

i just want to say that i was their once (Belair, Md.) and never again. We went to get some info on laptops. they were by the surround sound, tvs and etc. the sound was up so loud we had to keep repeating questions and ask for the salesman to repeat answer. when we finally asked the salesman to turn it down, he did. but it was soon turned up again making it impossible to make a sale. we left and bought a laptop at best buy. i since have heard the same complaint from others who want to the opening.
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Review
#186376 Review #186376 is a subjective opinion of poster.
I ordered 2" wood blinds for my new home in November from Best Buy Blinds in pearland Texas. I was promised the blinds would be installed 3 weeks later. 8 weeks later my blinds were installed, but the top cornice board was missing on one window. We also paid the 50%...
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3 comments
Anonymous
#177878

He did the same thing to us. We filed with the BBB, Consumer mediation, and have talked to small claims.

The county clerk told me I had to file a report that would go to the JOP. The JOP could hand down a ruling and if we wanted to we could take it to court to either put a lien against property or they can confiscate personal property to pay back their debts.

He sent me an e-mail saying that it was our fault he was out of business and good luck getting my money back. he owes us about $1000.Any help or advice would be greatly appreciated.

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Review
#186127 Review #186127 is a subjective opinion of poster.

Best Buy review in Washington, District Of Columbia: Sold me a USED refrigerator as NEW!!!!

After having my Frig for for years and dealing with it leaking for about 2 years, I previously had a Tech look at it and he states it had been worked on before. He refused to make any repairs to it. I later called out Best Buy's people to look at it and they said the same thing. That it had been worked on before. I had never had a repair person to fix or make any repairs to the frig! The sore manager passed the buck to the 1800 customer service and said he could not do anything, customer relations and the service supervisor passed the buck back to the store. The store even had the audacity to recommend that I contact LG and deal with them. I will be contacting the Corporate office directly! They RIPPED ME OFF!!!
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Review
#186083 Review #186083 is a subjective opinion of poster.
Loss
$749

Best Buy review in Vero Beach, Florida: Over priced hardware - DIY install

Took PC (very old Dell desktop) to Geek Squad because of a "blue screen of death" error code. I had already researched it and pretty much knew it was the video card but had then check it anyway because it's been pretty slow lately. Get the call 2 days later .. .sure enough it's the video card. They can replace it for $53 + $50 labor + I already paid the $70 diag. fee.... so I said I would replace it myself - can't be too hard. So I pick it up they sell me a $53 video card. Get it home to replace and it won't fit - wrong type of card. Snotty guy near returns says that's a APG (?) well do you have one???? Because what you sold me doesn't work. Ya I think I have ONE ... brings it back and it's $120 !!!!!! Installed it anyway figuring had to have it and now just ordered one off Amazon that will work for $30 & plan to return their over priced $120 one that is way overboard for what I need. They knew this ... I don't play games etc. just basic pc stuff. Jerks! Won't go back
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1 comment
Anonymous
#155294

So you "researched" your blue screen but yet didn't know you needed an AGP card?

ummmmmm you do know that AGP is *** near dead? You also know that on ebay you can pick up a card for about $10?

*** people with computers. Research? Yah OK.

Review
#185693 Review #185693 is a subjective opinion of poster.
Loss
$120