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2.2
Details
I went to purchase a camera at the store - none in stock. On line, they listed the Canon SX60HS at list price. When I did a Google search of pricing, 2 major camera companies had lower prices - Beach Camera and BuyDigital. The on-line help people at Best Buy told me...
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1 comment
Anonymous
#886314

Both the companies you listed market in gray goods. Read the fine print.

Unless it specifically states that it is an sealed USA model you you will most likely receive a model from overseas. Overseas model, no warranty, manual in different language.

Review
#547674 Review #547674 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Internet Match
1.8
Details
I purchased a new tv from BestBuy and 16 days later it went on sale for 100.00 less. BestBuy customer service said that they were unable to match their sale price because it was more than 15 days from the date of the purchase. I have spent more than 10,000.00 at...
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4 comments
Mike_mn
#888812

Wow. How about we force them to take down those yellow poles so you don't have to 'walk around' them!

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Review
#545916 Review #545916 is a subjective opinion of poster.
Cons
  • Money hungry company
Tags
  • Don t buy from BestBuy
2.2
Details

Update by user Oct 06, 2014

I should mention my original problems with my computer. Right out of the box without ANY installations or third party alterations, it ran as slow as my grandmother.

In a blizzard. With pitpulls latched onto her legs.

Seriously, I have NEVER seen such a sluggish computer....

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3 comments
Anonymous
#962129

This computer is sadly what desktops are becoming. External power supply, cheap components, and basically a tablet processor. This model came loaded with so much bloatware it would barely run right out of the box.

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Review
#543111 Review #543111 is a subjective opinion of poster.
Product
Best Buy Website
Reason of review
Damaged or defective
Loss
$400
Preferred solution
Price reduction

Seven blinking lights on Panasonic tv. Tv has been out for 3 weeks. Geek squad full of ***!!! | Best Buy review

1.5
Details
I had the extended warranty and they still wanted to charge $700.00 for repair. They did not want to honor the contract. They might fix my problem but as of now I am low priority even with the extended warranty. Save your money! The geek squad is a crock of *** and I WILL NEVER BUY ANYTHING FROM BEST BUY AGAIN!!!! They only want to sell their new ***, so be ware when shopping best buy!!! Do not buy the extended warranty. They make a ton of money off that piece of *** and they will not honor it. You had better keep all receipt and paper work when you make you purchase. When you call, they will say we are I Kentucky and I don't know who took your call or the technician is new.
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2 comments
Anonymous
#949261

Your story makes no sense, I call BS and I know you are selling wolf tickets

Mike_mn
#869404

I've been reading on this site, more and more, about how retail shops are starting to no honor their extended warranty. I have no idea why they would do this.

Your right. NEVER purchase an extended warranty - there not worth the paper there printed on.

Most new devices are throw aways, or, can be repaired by simply replacing one of the 2-4 boards.

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Review
#533504 Review #533504 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Best Buy has the worst customer service

1.7
Details
They lost my rewards account, along with all my bonus cash. No problem--we can't help you. Tried to cancel my geek squad--No problem--we can't help you. Needed a replacement item under a different geek squad plan--No problem-we can't help you. Standard answer from any location across the US on ANY issue--No problem--we can't help you. I used to buy everything for my house from best buy for the last 15 years. Nothing but hassle on every item with the exception of purchasing a single coca-cola from the cooler next to the checkout stand Now I will not buy anything--No problem--I won't help you!!!
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Review
#531221 Review #531221 is a subjective opinion of poster.