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Recently, I took my daughter shopping for a computer. We returned twice to the same Best Buy Store in Lafayette, LA. Each time the sales clerk tried to sell us a computer that had been "tweaked and cleaned" by the Geek Squad. The computer that Best Buy was trying to...
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Anonymous
Tom

You better read up on \"Bait and Switch\"...because you\'re all wet on this one. Oh, and a GOOD thing about these OPTIMIZED laptops, is that if you return them, you can\'t be...

Anonymous
Dell

Dude you\'re gettin a Dell.........GOOD LUCK!!!!!

#158408
Reply to reviews
I purchased a television a year ago and opted for the extended warranty. Four weeks ago my television back light stopped working so I called the warranty company. They sent a local company to pick up my television for repairs. Mind you this television was not that...
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Best_Buy_Tom
Best_Buy_Tom

The Best Buy warranty replaces the TV; it does not make you whole on the purchase price, so that you can buy something else. Many times, TVs with surround systems are purchas...

Anonymous
missed

it does suck that they took so long that you missed the sale. to margie nothing stated above said that Best buy would not repalce the TV. if a replacment is isued the cus...

#158279
Reply to reviews
I know his first name is David and he is the operation finance manager is what we were being told. This Best Buy just open it is store # 1768. He was very rude and did not want to honor an ad that was displayed by the product. We had the salesperson agree to the ad...
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Anonymous
Blah blah blah

Guillen84, David only walks away from customers who are cussing at him. Maybe if you pulled your head out of your *** and started acting like an adult, you would be tr...

Anonymous
1102

this sounds like a pissed off employee, and im sory you got the brunt of it. I have seen some best buy managers bend over bacwards to make the customer happy. Being a non comi...

#156693
Reply to reviews
The sound on my notebook computer (PC) stopped working. I used the restore CD that came with the (PC). When I was finished and restarted the (PC) I saw a blue screen with the message " missing system 32 hal.dll.". I took the computer (PC), restore CD and power cord to...
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Anonymous
Anonymous

No it just shows how lucky you were.

Anonymous
Fusion

When a hard drive fails, it can be totally not working or it can have bad sectors and still work for now. Sounds like your hard drive was bad and they were telling you that. B...

#156665
Reply to reviews
Two years ago I took my Gateway desktop back to Best Buy for the third time for repairs. The computer simply would not boot. I am an IT major in college so I tried all of the tricks that I could conjure up. Never really crossed my mind to just check the motherboard. I...
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Anonymous
Couldn't agree more

Just bought a brand new $1100.00 computer, monitor, keyboard, mouse, speakers - I had a printer so didn\'t buy that. So the very nice Geek Squad man comes out, transfers data ...

Anonymous
Scott NB

I hate Best Buy, and started a facebook group by the same name! Everyone should join as they are by far the worst company around! GO to facebook and search I hate Best Buy. Th...

#156480
Reply to reviews

Andrew, the grease monkey at the Denton, Texas Best Buy needs a punch in the face. I will never ever ever shop there again after the way he treated me. They tried to double bill me for a stereo install/deinstall and he seemed too stoned to realize the problem. Best...
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Anonymous
Indignant

After having read Lucy\'s comment, it is no longer wonder why Best Buy has too many store managers who are idiots. They are arrogant and rude. No wonder, can\'t say the same...

Anonymous
waddup

LET THE GUY SMOKE IN PEACE U ***

#155622
Reply to reviews

i am not complaining about them but giving them a compliment. i recently purchased a computer from them. they were very couteous and helpful. i told exactly what i wanted and they helped me out with it. i also go there for my sons games. they have pretty much of the...
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Anonymous
kate

Thank you! We are happy when people love us :)

#155303
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I purchased a 5 year extended warrenty at Best Buy on my kitchen appliances and washing machine. I purchased them as a package so they wrote the warrenty up as a package also. My warrenty expires next month so I called them wanting to renew the warrenty and they said...
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Anonymous
jake

oh noes, they won\'t extend my warranty? whatever will i do now? really wake up, go shop somewhere else so normal rational people don\'t have to deal with you.

Anonymous
jeb

so if you did get the warranty, what would happen after ANOTHER 5 years pass? would you try to get another one? wow...

Shelby, Michigan
#151482
Reply to reviews
At the end of January, 2009, we bought an $800 Acer computer from Best Buy in Asheville, N.C.,and forked over another $30 to "optimize" Windows. We got it home and were pleased to have such a nice, fast computer, but our happiness didn't last very long. Within a...
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Anonymous
I have had the same thing hap

oh that was strange to see how someone one else just like me bought a acer computer from best and i had bought mine in 2008. when i was trying to choose a computer they kept s...

Anonymous
mulch

No store has a monopoly. Do you have an internet connection? Ever heard of google.com? Ever thought of looking for a solution to your problem? Now I own 2 Acer notebooks. ...

#151220
Reply to reviews
Contacted HP with a problem with a printer under warranty. They sent me to their warranty center (Best Buy). Even though I had papers from HP showing it was under warranty, they refused to take it in for repairs. Seems they only warrant it if it was bought from them...
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IHateStupidCustomers
IHate***Customers

more than likely, it was a limited warranty through HP. HP probably told him that he was dumb for thinking a limited warranty covered everything so they told him he would have...

Anonymous
yeah right

I have had numerous hp printers and they are good for exactly one year. The day after the manufacturer warranty is up, the printer is ***. Most dont know that when you purchas...

#150369
Reply to reviews