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I call the geek squad .My small buisiness computer is freezing up when we use recall and credit cards. No problem For $299.99 ,they will fix this. They come out and say , the problem is ," it needs more memory." They install memory and leave . The next day, I...
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Anonymous
JC

I had a problem with my laptop and I took it in to the Best Buy in Chesapeake, VA and I told then what the problems were. There were atlease 6 different problems with the lap...

Anonymous
JC

I had a problem with my laptop and I took it in to the Best Buy in Chesapeake, VA and I told then what the problems were. There were atlease 6 different problems with the lap...

Wellsville, Pennsylvania
#137609
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we bought a tv 2yrs ago w/ a 4 yr warranty .it needs fixed.of course we talk to a different person every time.one person tells us the parts are in and another person tells us there not in.they have made appt. to fix it but no shows up or calls .It has been over a...
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Anonymous
James Norton

We have the same problem. Our Plasma lasted 6 months and all the boards burned up. Now we have went around and around with everyone trying to get it fixed for 3 months. DO ...

Anonymous
Solchick

I am having the same problem!!! Two yrs ago with the 4 year warranty. Now they are telling me I have to buy a new warranty when I get the part installed in case that part goes...

#137261
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We bought my grandson an apple I-pod for his birthday about a year and a half ago. The guy who helped us really pushed for an extended warranty. He told us if anything at all happened to the I-pod it would be fixed without question, even if it gets smashed to pieces....
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Anonymous
Phuc U follow up

PHUC U MOTHER PHUCER! BEST BUY PHUCING RIPS PEOPLE OFF WITH THOSE WARRANTIES ALL THE PHUCING TIME! ITS A LIE A LIE A LIE! I WAS TOLD IF I RAN MY MOTHER PHUECER OVER THEY WOULD...

Anonymous
sorry charlie

Best Buy employees don\'t receive bonuses for anything they sell. They are not on commission. All the information about your service or replacement plan is listed in the bro...

#136417
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I purchased a $950. computer from them in Nov. 07. I took it in for service on Sept. 12. They said it had a bad memory chip. They wanted to charge me $130. to remove virus's they said they found on my computer. I asked them to write them down... two were ad and...
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Anonymous
Jimmy O

:grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin Ya\'ll fell for the scam!!!!!!!!!111

Anonymous
zaliah

Best Buy and Geek Squad are the most repulsive of organizations when it comes to repair and customer service. I have been battling these people for years on their so-called re...

#136231
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I bought a home theater system. Hooked it up myself and couldn't get 3 speakers to work. Called the "manufacturer's #". They said they were busy and would call me back in 1 hour. I have wasted 2 days of my time, called best buy and they said to pack...
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Anonymous
Seriously dude

Ok so the manufacturer wouldn;t help you, but that\'s best buys fault? That doesn\'t make any sense. And of course they would have to charge to send geek squad out. Their serv...

#136171
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From the very beginning, they sold me incorrect or less appropriate components for my home theater system. They scheduled the consultant to come out 2 days before the install! At which point, the consultant found too many issues that needed addressing - he missed a few...
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Anonymous
nodda

The consultation is just that. Review of what you have and should have. After that has been done, you aren\'t owed anything. It\'s service. You could research on your own and ...

#136038
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Bestbuy was suppose to come out,and fix my washing machine today, I call this morning to comfirm the time that the technician is suppose to come.Was told the appointment was cancelled,no one could tell me who cancelled the appointment.I was so pissed,I took off a work...
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#135930
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Do not buy gift cards from best buy online. We learned the hard way that they are nothing like other legitimate online gift/registry purchases. They will not provide the recipient with any information as to who they are from and are misleading in appearing as a...
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#134880
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I bought a laptop (1200$) and in three month brought it there 12 times. I was very patient and the last time I said that this is *** they kicked me out of the store. The manager did not handle well they were ridiculous I am never going back. I just wanted my laptop...
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Anonymous
Please

Half of the problems that come into a best buy are related to virus and spyware issues (malware) and are NOT covered by the best buy service plan or manufacturer\'s warranty. ...

Anonymous
Danny Allen

Anyone knows if there any class action law suit going on with Bestbuy for the bogus warranty? If not I would like to help someone to get one started as they are not honoring t...

#134464
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We bought a 23" Insignia LCD tv from Best Buy 3 years ago. The picture is now bright yellow and not clear at all. After calling Best Buy they told me I should have bought an extended warrantee and that I was basically SOL. I will never again enter a Best Buy...
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Anonymous
me

3 years? Really!!!! 3 Years? :p not even the manufacturer will exchange that tv

Anonymous
anonymous

You want them to replace your TV after 3 YEARS?!?!? are you serious? LOL Next time don\'t be so cheap and purchase the extended service plan.

#134331
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