filters
state:
Show
city:
Show
category:
Show
product:
Show
I had a dishwasher installed by Best Buy in May of 2007. The first flood to my kitchen occured in June - - fortunately I came home fairly early in the leak and was able to shut the water off. The same service man came out and "fixed" the problem the next day....
Read more
werte
werte

I feel so sorry for her. My friend has been trying to get the fridge fixed from them. They don\'t return phone calls. I didn\'t realize till I had a problem with them how many...

#116554
Reply to reviews
Just wanted to share my experience at Best Buy, Bay Parkway, Brooklyn, NY. I recently purchased an all in one printer, (brand name not important), from Best Buy. When I attempted to set up the printer, I received an error message indicating that the printer didn't...
Read more
Anonymous
James Brown

Yeah, Best Buy is the worst. Just go stand next to the CS line next time you are there and you will see what I mean.

#116423
Reply to reviews

I purchased a Gateway MX6956 computer on 11/28/2006 from Best Buy #302 Skokie,ILL. The unit worked without any problems until August 2007 when the Sprint Mobile Broadband PCMCIA card failed to power up. However, the same PCMCIA card as well as the Sprint Mobile...
Read more
Anonymous
HUH

So is this a complaint about Gateway or Best Buy?

#116140
Reply to reviews
October 2006 I purchased a HP desk top computer with the in home service plan in Tyler Texas. Now the computer won't turn on so in early March I called 888 BestBuy. I was on hold for several hours and finally called back the next day. Customer service said that I...
Read more
Anonymous
d000d

why don\'t you go back to the store where you bought it? its obviously easier to deal with.... duh?

werte
werte

That\'s true. They think that because they are big it doesn\'t matter if make a few customers angry. All I have to say is Enron.!!!! :p

#115785
Reply to reviews
Over the last 12 months I have had two encounters with Best Buy's utter lack of customer service. My first encounter involved them removing the hard drive of my daughter's (college student) computer without permssion. When I asked that they return it, they said...
Read more
Anonymous
none given

Best Buy is the worst!! I will never buy anything from them ever again!!!!

Anonymous
cynthia A

I never seen anything like that in my life I wish I never used best buy appliance installation delivery is the worst company as well as customer service thay lie about there s...

#115713
Reply to reviews
lying liars! bought an expensive refrigerator and the 5 year extended warranty. refrig broke at around 5 years - surprise! when i called, they told me i was still under warranty, and they sent repair people to the house 2 times, sent a new computer board (which...
Read more
#115158
Reply to reviews
I purchased a Mitsubishi - Diamond 65" 1080p DLP HD model WD-65833 in late December, along with a stand and full home theater installation. The unit was delivered and installed the week of January 7. On February 13, the TV stopped working completely (it will not...
Read more
Anonymous
G.Kuhns

Same as all the above. Best Buy is NOT a Best Buy. They will *** you around and around. BUY ELSE WHERE

Anonymous
Olive

Finally our nightmare has ended...at least we hope so......Returned the original tv to BestBuy.....received full credit....had a coupon for 10% off of another tv that we were ...

#114741
Reply to reviews
I bought a 42" Pioneer plasma TV from "Best?" Buy in July 2007. The TV was over $2000. I was told by the sales rep that Pioneer was the best TV they had. Within 2 months of having the TV, an image was burned into the bottom of the screen. The TV was not...
Read more
#114191
Reply to reviews
Best buy is being sued for millions for loosing a lap top, probably more to make a point than anything. Read the story here: http://redtape.msnbc.com/2008/02/a-lost-laptop-a.html#posts I have searched the internet and found many stories of Best Buy customer abuse. Here...
Read more
#113677
Reply to reviews
I purchase a USB cable/software package called Datapilot Pix n Tunes (approximately $29) to be able to transfer ringertones and files between my computer and my daughters new sprint phone. The box indicated it was universal for the model phone we have. However, once I...
Read more
Anonymous
SOFTWARE POLICY

Just like it has been stated by many other customers. SOFTWARE CANNOT BE RETURNED!!! No software/movie/game WHATEVER is a media item cannot be returned. Doens\'t matter if ...

#113290
Reply to reviews