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Black Friday | Best Buy review from Tucson, Arizona

3.0
Details
Black Friday - Best Buy review
See photo in the photo section.
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Review
#1409007 Review #1409007 is a subjective opinion of poster.
Service
Best Buy Black Friday Deal
Reason of review
Pricing issue
1.1
Details
For the 3rd time I ordered an item online for store pick up. The website said it was available. When I got to the store I waited 30 minutes for them to tell me they didn't have my items. I was told that I could drive another 20 minutes to another store that might have...
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1 comment
Anonymous
#1604226

call them +1 833 272 0777, For the 3rd time I ordered an item online for store pick up. The website said it was available.

When I got to the store I waited 30 minutes for them to tell me they didn't have my items. I was told that I could drive another 20 minutes to another store that might have.

Review
#1408525 Review #1408525 is a subjective opinion of poster.
Service
Best Buy Manager
Reason of review
Order processing issue
1.0
Details
11/26/18 at Best Buy Boardman, Oh Needed Canon printer ink. In store on shelf listed at $80.99. Best Buy on line listed at $70.99. At register, was told they won't price match on Cyber Monday. I showed her their own ad online but was told they will not match their...
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Review
#1408037 Review #1408037 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Pricing issue
1.0
Details
I go into Best Buy in Eagan MN to Buy a TV that they were advertising but they ran out and wouldn't sell me the display model I asked them why and they said we just can't sell it they should have enough TV's to sell to the consumer they only had like 20 of those tv's...
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1 comment
MattD78
#1604288

"they should have enough TV's to sell to the consumer they only had like 20 of those tv's to go around that is total BS" Is this your first time shopping Black Friday? This is how all the big items everyone wants work out, they have a limited amount and even say so in the ad.

Also 20 is pretty generous many times they only have 5 or so. And if you think Target or Walmart don't operate the exact same way on Black Friday you are in for a rude awakening.

Review
#1406039 Review #1406039 is a subjective opinion of poster.
Service
Best Buy Deal
Cons
  • Not enough deals to go around
Reason of review
not enough to go around
Preferred solution
Sell me a tv at that price$129.00 43 inch
2.0
Details
local store just strings customers along. Ordered dehumidifier on last half September 2018, they canceled order with no notification, reordered october 02, 2018, customer strung along again, shame on me. Waited till november 18, order never came in , checked at store...
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Review
#1405548 Review #1405548 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
Loss
$288
Preferred solution
Let the company propose a solution
2.2
Details
I initially called Best Buy to purchase a remote starter for my truck, ‘06 Dodge Ram, and have it installed at the Avon,in location. When I called they stated I could go that day and get it installed, no wait. I drove to Best Buy, next town over from me, and spoke with...
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Review
#1405373 Review #1405373 is a subjective opinion of poster.
Service
Best Buy Security System Installation
Reason of review
Bad quality
1.9
Details
1- Bought a refurbished phone from Best Buy. The battery life sucked and within 2 weeks the mic broke. They gave me my money back through a gift card. 2- Bought a NEW phone from Best Buy and they lost it before UPS even received it. 3- Asked them to change how the...
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Review
#1404530 Review #1404530 is a subjective opinion of poster.
Service
Best Buy Shipping Service
Cons
  • Lost item
  • Customer service not willing to help or follow up
  • Unprofessional delivery team
Reason of review
Problem with delivery
Loss
$630
Preferred solution
Let the company propose a solution

Customer service | Best Buy review from Bradenton, Florida

2.0
Details
The Port Charlotte Florida has the very worst customer service of any store I have ever been in. Your there for over 30 minutes and have one question and you are totally ignored. And you can't even call the store with a question. The place is a joke.
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Review
#1403813 Review #1403813 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
At one time it was possible to setup your Best Buy Rewards account to accumulate points. Apparently at some point this was changed and certificates are automatically issued. These certificates expire in a short time. It seems $240 worth of certificates were issued in...
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Review
#1403224 Review #1403224 is a subjective opinion of poster.
Service
Best Buy Rewards Program
Reason of review
Not as described/ advertised
2.0
Details
Beware! I bought an LG Dryer via BestBuy ONLINE. The delivery and subsequent installation was made by a subcontracting Delivery Company. The delivery crew was rude, rushed through the installation, which turned out to be incomplete. The installation person was rude,...
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Review
#1403005 Review #1403005 is a subjective opinion of poster.
Service
Best Buy Dryer Installation
Cons
  • Delivery and installation
Reason of review
Problem with delivery
Preferred solution
Evaluate the Home Delivery Company
Tags
  • bestbuy delivery