Best Buy
Reviews and Complaints
They do not show for scheduled appointments and do not call you back when they say they will.
Best Buy scams on warranties and new laptop sales.
Best Buys from ***
Asus netbooks
Best Buy dvd player had *** in it!
Best buy: why dont they stand behind what they sell
Watch out for debt cancellation
Paid for in Full - Never Delivered -
Best Buy falsely accuses/bans customers
Worstbuy store(they call best buy)
More involved with each other than customer
Best Buy
Just purchased a Best Buy extended 3 year warranty for over $300. On my $800 laptop purchased in 2010 and a couple months later I have a blue screen on my laptop.
I had a similiar issuea year earlier and the fan was replaced a the computer was restored. This time I stood a the counter for 45 minutes while the very rude salesperson looked for Tech Support coverage which, as it turns out, I did not have. The year prior I had both a hardware issue and a software issue and they fixed both under warranty without mention of having to have a tech support warranty. Now their telling me I needed to have tech support warranty coverage for them to fix it.
I was so upset the manager said he would fix the software issue as a "courtesy." A week later I receive a call telling me there was an issue with the fan and it has been repaired so I can come pick it up. I get there today and watch as the salesperson opens it and it starts up and crashes to a blue screen again. After embarrassing myself some more by emotionally reacting to a rude, incompetant and lazy salesperson I got the manager, Jason. After some more waiting he agreed to correct the "software" issue as a "courtesy." I will be grateful when my computer is returned to me working order again but I am fearful of future incidents in the next 3 years.
I really feel cheated and so disappointed in Best Buy for their sneaky sales tactics. I just bought 2 air conditioner units and warranties for both.
I am considering getting my money back for all my Best Buy warranties; I currently have 4. If anyone knows a better warranty company I can use, please let me know.
Best Buys Screwed Up And scratched and Gouged my Laptop Top
Best Buy does not care about customers satisfaction
Your comment is successfully posted.
could you be a little more specific on your complaint? it is kind of vague.
what needs warranty work and why?