Filter by rating :
filters

BestBuyFragrance.com Scam | Best Buy review from Middletown, New York

This website sucks. They claim to send new unopened items which they did. But when I opened the bottle there was black specks in the cologne and it smelled absolutely nothing like the original. i have been wearing Abercrombie and Fitch's Feirce for years and it has a very strong and distinct smell. The cologne I received from bestbuyfragrance smelled NOTHING like the stuff I've been wearing for so long. I just emailed them for a refund but ater reading other reviews I have a feeling that's not going to happen. I guess we'll fing out.
View full review
3 comments
Anonymous
#568148

they are thieves, they sell fake goods as if they were originals. I was deceived and lost almost $ 600, and never got my money back

Anonymous
#527135

That's what i'm thinking guys. I guess I don't understand how someone can legally get away with that.

And on a constat basis. Makes no sense to me.

Anonymous
#527107

Agreed this is nothing but a SCAM. Beware, someone is using the name BestBuy and adding Fragrance. Doesn't anyone know that this is a Trademark infringement?

View more comments (2)
Review
#338349 Review #338349 is a subjective opinion of poster.
Product
Best Buy Website
Loss
$60
Just returned from Owensboro, KY Best Buy to return a wall mount for a TV that we did not end up using. I did acknowledge I did not have the receipt , and honestly informed the employee Id had the wall mount for more than 30 days.The T.V. mount was in original , not...
View full review
4 comments
ThenYouAskYourSelfWhy?
#527200

This is where people fail to understand policies are there for a reason if they do it for you they have to do it for everyone.. And you more then *** well new how long you had "nowing this was policy for most businesses I shop".

Dont expect for them to bend over back wards for you you had 30 days but where to lazy to go then expect them to be at your convenience. Customers like you suck huge bolas!

View more comments
Review
#338155 Review #338155 is a subjective opinion of poster.
Tags
  • small print
I bought a Yamaha YPG235 electronic keyboard ("portable grand") from Best Buy in Scottsdale, AZ (90th street and Shea Blvd) on around 5/15/11. It was marked-down and not in a box. The sales guy said it was a return, but had not been used as a demo (which seemed...
View full review
3 comments
Anonymous
#527485

Don't think you get what I'm saying. This person purchased the warranty on let's say a $200 item thats discounted because it has been used.

It breaks. Does Best Buy owe this person a $342 NEW item? No.

They owe this person the amount he or she paid, which is what BB did in this situation. It seems like they took care of the customer just fine, but the OP apparently can't understand it, either.

View more comments
Review
#337969 Review #337969 is a subjective opinion of poster.

Fraudulent!!! The points cost way more than the prize. But then they never sent the prize. | Best Buy review from Newark, New Jersey

They charged an initial fee. Then I bought points and began to bid on a $100 gift card to Best Buy. It wound up costing about $200 for this $100 gift card and I considered it a lesson learned. But then I never received the Gift card. Several months later I was on the phone with BidSauce and given a royal runaround. First they said it was being mailed that week. For weeks that was what I was told. They kept saying they were a little backed up. After many months, they began to say that they had a different problem. They claimed that the gift cards came from a merchant who hadn't paid up. They continued to run their auctions but claimed that they couldn't use the money they were making to pay for my gift card. That was supposed to be from a different source who didn't come through. What hog wash!!! They told me to keep waiting as they were trying to work it out. It has been almost 2 years and I have long since given up on ever getting my gift card. PLEASE DO NOt PATRONIZE THIS SITE- YOU WILL GET THE SHAFT. FOREWARNED IS FOREARMED!
View full review
2 comments
Anonymous
#526772

This has nothing to do with Best Buy.

Anonymous
#526015

First of all, how is this Best Buy's fault?

Secondly, who doesnt know that all those point auctions sites are complete scams? You're probably the type that sends $2000 to a Nigerian prince.

View more comments (1)
Review
#337614 Review #337614 is a subjective opinion of poster.
Product
Best Buy Gift Card

Fraudulent charges on my credit card- 3yrs in row from Best Buy

Purchased computer 4 years ago and paid for ONLY 1 YEAR of web-root antivirus software. Did NOT receive any emails to authorize continuing the software subscription. Just noticed a VAGUE charge on my credit card (said only BEST BUY and store #). I haven't used this credit card this year and it was the ONLY charge on it. I researched by old bills, and BEST BUY has been charging my credit card the $45 the past 3 years!!!!! I didn't catch it those prior years because I just thought "someone in the family must've bought an accessory or something". I called BESTBUY, clerk said "You need to wait 1-2 months for the $45 to get credited" and there's nothing they can do about the prior year's charges. Its been 3 weeks now, no credit yet !! BEST BUY store is A SNEAKY HUGE FRAUD AND my whole family will NEVER shop there anymore!!! So everyone be on alert for vague charges from BestBuy on your credit cards.
View full review
2 comments
Anonymous
#534599

They are fraud they charge people's credit cards for things they never even purchased and the gift card are being used in other states then the one you bought the gift card for Rhys why try are going out of business

Sara L
#525611

You and I have a different definition of fraud. My guess is that the fine print (that you obviously didn't read) said the subscription would be renewed every year unless you cancelled it.

Sneaky perhaps, but not fraud. Your fault for not reading or understanding what you were agreeing to.

View more comments (1)
Review
#337581 Review #337581 is a subjective opinion of poster.
Product
Best Buy Credit Card
Long Story Short - I need your help. The long story short is last year I bought an Apple Macbook Pro plus Black Tie with Accidental protection from Best Buy in Okemos, Michigan. It was pretty much a lemon from day one. I asked them last week to exercise my option for...
View full review
6 comments
Anonymous
#546748

The first and only problem is, you bought a Mac.You sir are quite vague in this story. Doesn't describe when or how you tried to take it back, and what was said. Maybe consider putting forth the whole story, rather than leaving readers to guess.

View more comments
Review
#337449 Review #337449 is a subjective opinion of poster.
Service
Best Buy Replacement
Loss
$3401
I attempted to schedule an appointment for speaker wiring relocation and repair to my home theater system via the 1-800 number. Oh, that needs to be done face-to-face in the store. Make 30 mile round trip to Best Buy store, make appointment. (In the process, find...
View full review
1 comment
Anonymous
#529044

I do not understand your complaint. He called and said he was on his way but you but you were pouting and told him not to come.

Whenever I call for service insallation or repair I plan on waiting the whole day because you do not know what could happen. Your window is only an estimate and if someone else takes more time then you have to wait. I would have let him come and do the installation.

But I am a grown up and not a baby who stuck his lip out and said I am not being treated like the most important person in the world so i will just tell him not to come. Grow up

Review
#336984 Review #336984 is a subjective opinion of poster.

Victon of credit card fraud | Best Buy review from Roanoke, Virginia

I was a victom when an X-girlfriend used my credit card to purchase 2 lollipop laptop computers. I filed a dispute and that started the investigation. They reviewed the in-store surveillance of the day I was victomized, and said even though she amitted to signing my name and that I had given her my permission to do so. They said that because I had been in the store with her earlier that day, that it was ok for her to sign my name on the receipts which signatures did not even vaguely resemble my signature, one was just basically up and down loops ! The Best Buy dispute department never would admit it wa forgery and I ended up having to pay for the computers. I was very disappointed on the view they had taken and had for a long time enjoyed shopping at Best Buy, but now I would not reccomend anyone trusting their card holder safety terms.
View full review
2 comments
NonnyMouse
#523224

Best Buy isn't even in charge of their credit cards, you would have to call the credit card company. It just recently changed from HSBC to something else.

It's not like Best Buy is a BANK. :roll

Anonymous
#523214

Why didn't you call your credit card company and tell them your card was stolen and you didn't make the charges? Then go to the police and file a report.

You will not have to pay for the charges and your ex will be brought up on charges. Best Buy is not the police.

View more comments (1)
Review
#336486 Review #336486 is a subjective opinion of poster.
Product
Best Buy Credit Card

Best Buy worse place to buy electronics

My boss recently purchased me a 50 dollar gift card to Best Buy and when I went to redeem it they scanned the card and told me that it was not activated correctly when it was originally purchased. Then they "couldn't find" the transaction in the computer and refused to honor the gift card. I have had several poor experiences at Best Buy and for that reason I normally will not shop there, however in this case it was a gift card and I didn't have much choice. There sales associates are rude, unprofessional and act like they could care less. Gift card or not, I will never set foot in another BestBuy
View full review
3 comments
Anonymous
#529051

Just let your boss know. How is this Best Buy fault.

Anonymous
#529048

Why do you not go back to the person that gave you the gift card and let him find out why it was not honored. You just may need him to activate it.

Don't blame Best Buy. You did not purchase the gift card from them.

Also the gift card could have been bought at a grocery store and the store did not activate it correctly. Find out the facts before blaming Best Buy

Anonymous
#526776

Happens more than you think customer steel gift cards and give them out as gifts or even sell them with a 0$ balance that's why in your case the couldn't honor it.

View more comments (2)
Review
#336388 Review #336388 is a subjective opinion of poster.
Product
Best Buy Gift Card
Loss
$50

I purchased a anti virus software& it was a defective cd..there was a discolored line going thru it. | Best Buy review from Chantilly, Virginia

i bought this anti virus software,would not work..a discolored line going thru it.was defective..they would only exchange it. did not want another i want my money back! Its seems so unfair, the only way i could ever know if it worked or not was to open the box,they gave me a new one and they opened the box!! I did not want a different one I just want my $$$ back!! i WILL NEVER BUY FROM BEST BUY AGAIN...THEY ARE SO VERY DISHONEST...WHAT SHOULD I DO WITH THIS ANTIVIRUS SOFTWARE?? IM ON A very limited budget...how do you people get away w/this??
View full review
6 comments
Patrick
#543515

hey ***, learn about electronics and retail stores before you get in over your head like that next time. you can't get your money back for opened software or anything disc related.

it's against copyright laws so it isn't exactly Best Buy's laws. for all we know, you copied the disc on your computer.

Anonymous
#529061

No store is going to refund for opened software. But if you take it up to the geek squard at best buy they will install another copy and make sure it works.

I have done that and a lot of times if they are not busy they will install it for free.

But do not get mad if they charge you. It is up to the tech that is helping you.

Anonymous
#526761

It's a federal copy right law not to excepte an open software program your lucky they wanted to exchange it.

NonnyMouse
#523228

If you 'did not want another' why did you want one at all in the first place???

Of course they opened it there at the counter.

It's the law. You brought back an opened software. That's what you get in exchange. ANYWHERE IN THE US.

Also, it's showing you that This One does not have a line through it.

You're Welcome. Whiner.

Anonymous
#522221

It is the year 2012. It's time to learn that SOFTWARE IS NOT REFUNDABLE!

NOT AT BEST BUY, NOT AT WALMART, NOT ANYWHERE! It's not that difficult to understand why.

Anonymous
#522154

Well, most if not all stores which sell software will only offer exchanges and will never give you your money back. Otherwise, what's to prevent people from installing or copying the software, then returning it for full refund.

Also, you make it sound like they forced you to buy anti-virus software you never wanted. You wanted it enough that you bought it, it was defective, they'll give you another one, so why suddenly now do you not want it anymore?

View more comments (5)
Review
#336026 Review #336026 is a subjective opinion of poster.
Loss
$31