Best Buy Reviews and Complaints
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Best Buy review in Huntsville, Alabama: Samsung 56 DLP
Samsung 56 DLP Tv Complaint .I have owned this Tv less than 3 years and have replaced 4 lamps .Bought from Best Best ,Florence ,Alabama ,something is wrong when Best Buy wants to charge me $160.00 for new lamp,in which I have a 3 year warranty that I purchased until 12/2012 .I would hope Samsung or Best Buy would have diagnosed this problem at least 2 lamps back.They wont even troubleshoot the problem unless I buy another lamp,what has happened to honorable business people.They shouldnt sell junk if there not going to take care of it.
Best buy screwed me over on a surround sound system
bought a surround system at best buy. speakers worked off and on. had geek squad out 3 times and didnt help. speakers would pop or sometimes not work at all. I took it back to best buy and wanted to return and get a different brand. They told me I had to send it in for repairs and could not get something else because of the manufacture warranty! REALLY! They sell me *** and wont take it back, come on man! Never ever will I walk in a best buy again, customers dont matter, BEST BUY SUCKS! Go somewhere else to get good service.
NEVER EVER buy anything from Best Buy people! They use TeleTech @ Home, A Denver based company for most of thier phone customer service and support. Rules and policies change frequently to cover Best Buy's corporate arses , so to speak. The supervisors from phone support can only take a complaint, that's all they will do. Your wait time will be tremendous as well since only 2-3 supervisors are available at any given time. do yourselves as favor, buy from another company other than Best Buy.The pc's and laptops from Best Buy are made by the maufacturers specifically fro Best Buy to sell. They are of lower quality than you can get from the manufacturer's websites. Shop Micro Center online or any other online site. Just an FYI.
Best Buy selling used components
Got a PNY Gefore GT 630 today thinking my games are gonna rock. Pulled it out and a cd fell out with numbers on its package not associated with the graphics card. huh, ok . Then, opened the cd to install drivers and it was a TDK recordable blank DVD with no writing on it, hmmmm? the circuit board looks like somene spilled something on it....... so Best Buy is refurbishing *** and selling it as brand new now. what the heck is the world coming to...If you are going to buy something from them. Open it before you leave the parking lot and make sure everything looks new.
Beware of Best Buy & Gardner White My name is David and I recently got a Tv from Best Buy via Gardner White. After 2 months the tv went out, so I called the service department (Geek Squad). They said they couldn't order my parts because I got the tv through Gardner...
Best Buy review in Folsom, California: Account shield agreement--NOT
I filled out the Best Buy quick application for a no-interest purchase of a TV. I was asked to sign on two lines. I didn't read the application, which apparently is what they were counting on. I had evidently agreed to buy credit insurance, which I did not want. When I finally noticed the charge on my bill, I called, and they stopped the insurance payment. But they sent me a copy of my signature on the form to prove I had agreed to the purchase of insurance. Got me! But only once, I won't give them another chance.
I spent $8k on a home theater system from Best Buy along with the "Black Tie" added guarantee. I began having issues with the sound about 6 mos. after purchase. The Geek Squad refused to come and resolve the issue but instead had me call Sony. A Sony tech came and...
Best Buy says buying refurb is a risk I took.
I purchased a refurbished TV from Best Buy's website and the next day I got an e-mail saying that it was back-ordered and would ship within a month. One month later I got the TV and after installing it I turned it on and found out that both speakers were broken. When I called Best Buy, they said that a person would contact me in three business days to discuss. After a week with no call, I called them. I had to get three different supervisors before anyone would help. The guy who I finally spoke with said, "well you bought a refurbished TV and that is always risky, if you wanted it to work perfectly you should have purchased a new one." They are coming next week to pick it up and will not refund my money until then.
Best Buy Website
Best Buy has awful customer service. After being ignored for 15 minutes by groups of employees standing around while talking and laughing, I walked by a rep station several times, in hopes that she would acknowledge my existence. She didn't. When I asked her...
Best Buy review in Salem, Oregon: Fridgidaire Gallery model is dangerous
We bought a Fridgidaire , Gallery model, less than two years ago. Within 90 days it ceased to keep food under 40 degrees and would only half-freeze things in the freezer. Several service calls yeilded no change. We've lost hundreds of pounds of food due to mold, etc. Temperature in the doors ranged from 46-48 degrees. With all the service nothing has changed. Fridgidaire and its service provideder will not respond now to replace the unit. We'll buy another brand so our we and our kids aren't poisened by poorly cooled food. I've contacted the Oregon Dept. of Justice Consumer Protection office and others. Dean
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