Best Buy Reviews and Complaints
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- Poor customer service
- Terrible delivery
- Bait-and-switch tactics
- Convenient location
- Wide variety of products
- Price
"Started devolving since day one" yet it took you three months to bring it back. Clearly must be Best Buys fault, not ASUS.
Wow!! BB doesn't make the product, they sell it and to ensure you are protected they sell Tech Support.
Return Policy! Buyer Beware! | Best Buy review from Louisville, Kentucky
Computers were a lot more manageable in the days of UNIX and DOS. These days about all I can say is, if you buy a computer you are basically building your house on shifting sand.
You are going to be spending money on new brands, new ideas and you'll be spending money on keeping them in good running order (with strange repair geeks) and keeping up with the latest operating systems.
Eventually you may find that you could be far happier spending your time reading some great classic books. I'm almost there now.
All stores have a 15 day return policy you retard, not their fault you cannot read the back of the receipt or choose not to.
I wish you all the luck. I will have to check out the sites. I guess our lesson here is to NOT let the item leave your side until the transaction has been completed.. AND to list the serial number of the,item in your,possession.
Thank you for this post. My monetary loss is a bit more. They didn't play a switch on me, they were just proving themselves to be sneaky and in NOT caring for their customers. My unit defected in the 20th day, I found out they recently switched their return policy from 30 to 15 days. No one let me know like perhaps a "hey we just changed our policy" or SOMETHING, and then their "Geek Squad" and warranty were WORTHLESS as well. We need to warn people.
Thanks again.
I Have had Same issue and if you are a Silver Reward Member you are Suppose to Get Something like 45 Days. I have a Computer that is less then 15 Days old and Cant Return Because i have been Flagged. I will no LONGER BE SHOPPING at THERE STORE. I Have SPENT way more then I have RETURNED. I also RUN a COMPANY so We Buy a lot and we May have to Take it back or it might not be what we needed.
Our Company will be LOOKING for another VENDOR
THANKS
Lwets see, you had the pc for 8 months, have problems, and now you want BB to fix it for you!
The #1 cause of .exe errors is Malicious Software... you know... viruses, backdoor trojans, malware, keyloggers and spyware.
Sometimes, these can also look like hard drives issues.
Nothing in any store last forever, especially when we talking about Apple products. Probably should have bought them at a regular Apple store or something.
Did you run the tablets built in Samsung update facility, which will check if any updates are available AND install them? They often have updates for these types of issues.
Did you reset the Tablet back to factory?
Did you assume the 70 days return policy did not apply to you?
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I'm actually proud that a BB store stood their ground. Good for them! Shout out to Louisville!!
actually, you would have had only a certain amount of time to return that GPS at just about any retail store. it sounds like you either don't care about the gifts you receive or your family is pretty bad at knowing what to get for you. but I'm so sorry that stores have return policies so they don't get screwed over.
How long should you be aloud to keep something before
you return it, I think 15 days is more then enough time.
I think a person should know within 15 days if they
want to keep the product or not.