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Lies about installation of dishwasher | Best Buy review from Wilmington, North Carolina

1.0
Details
Purchased a Bosh Dishwasher on March 28th was told I could have it installed on Monday April 1st so I cancelled all appointment and plans for Monday to await the installation, on Saturday got a call telling me the installation was changed to Thursday the 4th. The only reason I went to BestBuy was because of the promise of early installation. They will promise anything just to make a sale so I am going to get my money back and go somewhere else.
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Review
#1503754 Review #1503754 is a subjective opinion of poster.
Cons
  • Being lied to

Horrible costumer service | Best Buy review from North Attleborough, Massachusetts

1.8
Details
I went to the N. Attleboro Best Buy to buy an iPhone, an older model, the staff member show no interest in showing me a phone, very reluctantly answered my questions. I was very disappointed, been a costumer there for a long time. I went to apple store, they were very helpful, I bought the iPhone 8. I have no plans to go back to that Best Buy.
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Review
#1502583 Review #1502583 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
You buy a birthday gift a week or two before the birthday (most people don't buy a gift the day of the birthday). The gift is opened but it is a few days before you find that the external disk drive will not work on windows 10 even though the staff helped pick it out....
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Review
#1500932 Review #1500932 is a subjective opinion of poster.
Service
Best Buy Customer Care
Reason of review
Poor customer service
while servicing our dishwasher repairs. the service guy (Eric) broke the shut off valve that supplies hot water to the dishwasher. The valve was only 4 years old, but that's not the point. When he was finished repairing the dishwasher that is barely 4 years old. He...
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Review
#1497011 Review #1497011 is a subjective opinion of poster.
Reason of review
Damaged or defective
1.5
Details
I bought a HD reciever from Best buy.com because can't afford cable on disability very low income the product said rocketfish has a warranty of 1 year. Called rocketfish bc Best buy won't take a return after 15 days unless you pay extra??? Rocketfish and Best buy are...
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1 comment
Anonymous
#1671032

I know what you mean. I am on disability as well and $50 to me is like$300 or $400 to someone with a normal income.

I think that people should stop letting the shysters at Best Buy talk them into purchasing those scam "Extended Warranties".

When they do that it makes me have second thoughts about purchasing their products. I mean, if they are so confident that I am going to need an extended warranty then maybe should be shopping elsewhere for better quality merchandise.

Review
#1496758 Review #1496758 is a subjective opinion of poster.
I have been a customer of Best Buy for years and have always had problems with their products and services, specifically smart phones. I cannot tell you how many phones I have bought from there that have actually just stopped working. Just recently I had a Google Pixel...
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2 comments
Anonymous
#1662385

Okay well can i see my comment though

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Review
#1494937 Review #1494937 is a subjective opinion of poster.
Service
Best Buy Customer Care
Bought a back=up camera for my van there. Poor quality install. Wires not secured and hidden. In less than a week had a problem. They fixed it but another terrible install. 8 months later more problems they fixed it with another terrible install. Bonus tho this time ,...
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1 comment
Ladaisha
#1662387

well you can call the customer service(+1)(8OO_648_162O___ I have been a customer of Best Buy for years and have always had problems with their products and services, specific okay well you can call the customer service(+1)(8OO_648_162O___ I have been a customer of Best Buy for years and have always had problems with their products and services, specific

Review
#1494771 Review #1494771 is a subjective opinion of poster.
Service
Best Buy Installation

Tav complaint | Best Buy review from Greater Vancouver, British Columbia

2.4
Details
Tav complaint - Best Buy review
First noone picks calls. No customer friendly service. I am trying since 2 weeks to complain about my tv it hangs after 30 minutes waiting where cassette is keep on playing. My tv i bought in dec 2018 samsung 43 inch uhd automatically turns on and off and sometime hang. I dont know how to complain it to best buy and which source i should use.
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Review
#1494195 Review #1494195 is a subjective opinion of poster.
Service
Best Buy Customer Care

I made the mistake of bringing my father to work and have not worked there since then | Best Buy review

3.7
Details
The supervisor invited me to bring my father to work for a product reset. Knowing what a great communicator Dad is, and being stuck at home, I had no other choice. He really enjoyed using his steel mallet on the job, banging away noisily in a crowded store, although, we didn't really save any time by having the both of us there. He knew a lot about the products, which ones were hot items. Dad did not fill out his paperwork, and was not paid. I lost my job at Best Buy, as my former co-workers complained bitterly about something or other. Since then I have been more careful about referring friends or family to work.
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Review
#1492667 Review #1492667 is a subjective opinion of poster.
Pros
  • Place to leave off laptop computers that get broken
  • Easy order cancellation
Cons
  • Lack of training to be supervising new assistant
  • No help from supervisor training new coworker
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution

Impossible to reach tech support with Geek Squad | Best Buy review from Stone Mountain, Georgia

I am really upset with Geek Squad. I have tried calling Geek Squad for computer tech support of which i have a 3 year contract and have been told for over 8 plus hours that all circuits are busy. How can this be? This is totally ridiculous. i tried chatting yesterday with someone who seemed totally incompetent and or too dumb to read and or understand my texts to her. So i got frustrated and ended the session because i didn't want to give her access to my pc.
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Review
#1491515 Review #1491515 is a subjective opinion of poster.
Product
Dell Desktop Computer
Reason of review
cant speak to a human keep getting for 8 plus hours over the past 2 days all circuits are busy