Best Buy
Reviews and Complaints
BEST BUY Should be renamed Worst Buy
- It was very easy to make my purchase on the website for pickup
- Receipt from pickup
Preferred solution: Full refund
Recent TV Buying at Best Buy Monmouth Junction NJ
- Associate cameron
- Door personnel
- Rude employees
- Untrained returns personnel
- Unattentive employees
Preferred solution: Train your returns dept people to smile and greet the customer and interact with them before they tear the product out of their hands and start emptying the box! How about HI may I help you, please explain why you are returning this product.
Best Buy - Manager Review from Royal Oak, Michigan
No Customer Service At ALL
Best Buy - Manager Review from Pittsburgh, Pennsylvania
Resolved: Best Buy - Sony Bravia 40 Inch Led Smart Tv Review
i dont know why it says fremont ca in my complaint but the bestbuy i went to is in Visalia, Ca
$839 phone "delayed"
Best Buy - Kitchenaid Fry Pan Review from Panama City, Florida
Other Product Review
Unprofessional Delivery, Bad Customer Service!
- Customer service
- Delivery professionalism
Preferred solution: Let the company propose a solution
Best Buy online buyers BEWARE!
- Proxy signature not accepted
- Ups cannot leave package even if their note is signed
- Shipment delivery requires in person recipient
Preferred solution: let me pick up a new iPad from my local Best Buy store at the original sales price immediately...not wait another week for UPS to return the original item back to Best Buy
Review in Appliances and Electronics category from South Coatesville, Pennsylvania
The customer is invisible to the salespeople
Best Buy - Installation Review from Davisburg, Michigan
Insulting and Not knowledgeable.
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Return policy is posted in large print on the front of the store by Customer Service?