Best Buy
Reviews and Complaints
Samsung Electronics Microwave Review
Customer support for wi-fi issue with HP Envy laptop
- Manager
Best Buy - Geek Squad Home Theater System Installation Review
4th time delivery - lets see if it is right this time BEST BUY
- Unbelievable with delivery
Preferred solution: someone needs to pay attention in management - they will go under as if this is how they do business they will not last
Dell Laptop Review
Horrible service and selection
Horrible Delivery Service!
I took the day off from work to accommodate the 4 hour window of time that my delivery would occur ( 8am- 12 noon). It is now 1 pm and still no delivery.
After holding with a phone operator for 30 min. I was told I was #8 and the deliverer was currently on #5. So I need to wait longer for this delivery. I was told it could be another 45 min or longer.
In my opinion if the delivery was going to be delayed than a phone call should have been made.
I am very disappointed with this delivery. I understand that this is a busy holiday time, but then hire additional drivers, or at least let the customer know it could be longer.
- Do not stick to their four hour window
- Poor delivery service
Preferred solution: Let the company propose a solution
Best Buy - Customer Care Review
Best Buy - Washer And Dryer Combination Review
Pissed off person
Preferred solution: Full refund
Do not buy appliances from them!!!!
Preferred solution: Price reduction
Best Buy Customer Care Review
Picking up pre order
- Failure to keep promises
Best Buy won't refund for damaged TV
- Refuse to issue my refund
- Bestbuycom policy vs store policy
Preferred solution: Full refund
Best Buy - Lenovo Laptop Review from Dunlap, Tennessee
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Don't hold your breath, the organization is so large that no one is accountable and could care less if the customer is happy. I waited on 3 deliveries that never came, spent 10 hours on the phone with various case managers and customer service reps, 5 hours in store trying to get things resolved. Finally just cancelled the order, best part is they won't refund me because they can't find my particular appliance in the delivery warehouse (probably why it was never delivered you think?)- doesn't make sense and they give no authority to the employees at the store to try and make things right.